(as the patient), Directions Parking Patient Transport Woodend Hospital, Eday Road Aberdeen AB156XS Aberdeen Royal Infirmary serves a population of approximately 640,000 and is located at the Foresterhill site, together with the University of Aberdeen Medical School, Aberdeen and North East Scotland Transfusion Centre, Roxburghe House, Royal Aberdeen Children's Hospital and Aberdeen Maternity Hospital. Parking attendants are on duty at peak times and will be able to direct you. Having an assessment done at this time means that you will have to spend less time in hospital when you come in for your operation. The hospital specialist will send your GP a report advising of any treatment, or further investigations needed. Who has Care Opinion told about this story? If you have any further questions please do not hesitate to ask a member of staff. Tell us what was good and what could be improved, say thanks or call for change If you are unsure about anything while at the hospital, please ask a member of staff, they will be happy to help. During these uncertain times, I was delighted that I was still able to have my outpatient appointment. Anyone wishing to submit a claim should complete this form and present it in person at the General Office, Aberdeen Royal Infirmary, or send it by post to: General Office Aberdeen Royal Infirmary Aberdeen AB25 2ZN Alternatively send your completed form by e-mail to gram.patienttravelari@nhs.scot. The coloured zone information is being used on patient letters, site maps and information leaflets. If you can't come to a clinic (outpatient) appointment at our hospitals for any reason you can do one of the following: phone the number on your appointment letter. 2 years ago. according to date of appointment as new posts are appointed. Please be advised that the garden is not open to members of the public for general access and is only accessible to patients, their relatives and staff. Spaces are clearly marked. royal national throat nose and ear hospital consultant listthe hardy family acrobats 26th February 2023 . For more information about these services, you can contact: www.travelinescotland.com | Tel: 0871 200 2233 (available 24 hours, 7 days a week). We would appeal to members of the public to only use this facility when they have an appointment or a relative or friend to visit. Full details are available in this patient information sheet, Hospital Appointments & Waiting Times Explained (web version), Hospital Appointments & Waiting Times Explained (pdf version, 260kb). We provide outpatient care to people with Inflammatory Arthritis, Connective Tissue Disease and Metabolic Bone Disease throughout Grampian and The Orkney Islands. You Are Requesting An Appointment With Aberdeen Royal Infirmary. There are times when you might have to wait longer than the national waiting times set by the NHS: For further information, please read the Hospital Appointments & Waiting Times Explained leaflet: Please hand your card in at the Clinic Reception desk. or call us on 0845 113 0012, Response from FYY&l({Yv7GrssFX!Bwm+Wy~5f5gu5u[[Zkc|6H@@Xp{[1[[Ym[xc1wU|7=q{_mv. For more information about walking routes in the city, please see www.walkit.com, or use the following resource: If you require further advice about traveling to and from your medical appointment the Transport to Healthcare Information Centre (THInC) can help. Visit https://www.careopinion.org.uk They work as part of the Grampian Spinal Unit alongside surgeons, radiologists and pain consultants. This is to respect the privacy and dignity of individuals using our services and also our staff. Appointments Your appointment If an appointment has been made for you to attend an outpatient clinic at the Hospital, you will find details of the date, time and which clinic you are to attend on your appointment letter / card. Arrive for your appointment or admission at the right time. Some tests may have to be performed before you are examined, and in a number of clinics you may be asked to provide samples of blood and / or urine. If you are unable to attend an out-patient clinic due to medical reasons, please ask your GP to refer you to our colleagues in the Domiciliary team in your local area. This is an electronic booking service that allows you to book the time and date of your first outpatient appointment. Test your equipment before your appointment. The Clinic Reception staff will keep you informed of any delays. Cancel or changing your appointment. You might find it helpful to take some notes during your appointment. The Clinic Receptionist will check your identification details. Please follow the signs from the entrance to the colour zone and floor number where the ward or clinic you are looking for is based. attend a particular outpatient clinic for the first time (known as a new outpatient attendance) receive treatment under the Treatment Time Guarantee (TTG) as an inpatient or day case Outpatient statistics only cover clinics led by a medical consultant. Please keep any tickets and receipts as proof of your travel costs. We are based at three teaching hospitals: Aberdeen Royal Infirmary; Dr Gray's Hospital, Elgin and The Balfour Hospital, Orkney. Aberdeen Royal Infirmary Neurology (Brain, Spinal and Nerves), other person has had a similar experience, Default If you have an appointment in a hospital or clinic but do not need to stay overnight, it means you're being treated as an outpatient or a day patient. If you are unsure about anything whileat the hospital, please ask a member ofstaff, they will be happy to help. We want to make sure that all patients who are waiting are treated fairly. Form a good relationship with your Doctor. Founded 1936 Address Park Lauta 4000 Plovdiv Country Bulgaria Phone +359 (32) 622 889 Fax +359 (32) 622 889 E-mail pfclokomotivpd@gmail.com Referrals can be made via community and ward midwifery staff, consultant's, and GP's. Scotland. Patient reviews of Aberdeen Royal Infirmary - Page . Switchboard: 01274 542 200 Appointment service: 01274 274 . This could include: You can ask someone to come with you to your appointment, such as a carer, family member or friend. No 70 mile trip required instead it was from the comfort of my own home. Aberdeen Royal Infirmary . The We Care website is a hub where you can access information, help and advice related to you and your team's wellbeing. x^wTS7Bz- NHS Grampian would encourage people to walk to appointments where possible. Access to the main site is for disabled badge holders, outpatients with valid appointments, patient drop offs and collections, emergency vehicles and staff only. On the introduction of the NHS in 1947 Woodend became part of the NHS. Good communication between you both is essential. A specialist is always responsible for the clinic session. Live rurally or on the outskirts of Aberdeen - you should be ready to travel from 8.30am for a morning appointment and 12.30pm for an afternoon appointment. Calderdale Royal Hospital Salterhebble Halifax HX3 0PW Main switchboard: 01422 357171 . 8 0 obj If on medical grounds, your child needs two escorts you will receive reimbursement for both. Directions and hospital maps of hospitals across Scotland, Cookies help us make sure you get the most from our website. As well as parking on the main hospital site, patients and visitors can also use the Lady Helen Parking Centre. Bradford Royal Infirmary Duckworth Lane, Bradford BD9 6RJ. thank you very much for your positive feedback the team will be delighted to hear you had a good experience. We also offer outpatient flexible cystoscopy (bladder inspection) at ARI in Ward 209 in the . No 70 mile trip required instead it was from the comfort of my own home. You may be asked to return to the clinic. Aberdeen, AB15 6XS Visiting times are subject to change. You will need this to access parking on the hospital site. Ask friends or family if they can take you and speak to the Clinic for an appointment that will suit their availability. Please note that vehicles parked in drop off zones for more than 30 minutes are subject to a Civil Parking Remedy (parking ticket). For clinical assistance, access the e-consult system, Antibiotics won't work for Viral Coughs, Colds & 'Flu, NHS Sexual Assault Response Coordination Service (SARCS), Maternity and Neonatal Psychological Interventions (MNPI) Team, Community Perinatal Mental Health Team (CPMHT), Making a referral to the Chaplaincy Service (pdf), Standing orders for the proceedings and business of Grampian NHS Board, Staff Equalities Network (hosted within About Us > Equality and Diversity), The Mental Health and Learning Disability (MHLD) Public Empowerment Group, Work experience opportunities within NHS Grampian. Infection Prevention and Control (IPC) Precautions. The hospital specialist will send your GP a report advising of any treatment, or further investigations needed. They provide practical transport advice for people who have difficulty getting to and from medical appointments in Grampian. Our team of specialist physiotherapists will help you manage these conditions through treatments such as exercise. Woodend Hospital, Tel :0345 456 6000. Constructive feedback is appreciated . Cafe/Snack Facilities. If it is decided at your consultation that you need surgery, you will need to have your fitness for an operation assessed (known as pre-admission assessment). You can also email us at GRI.OrthopaedicOutpatients@ggc.scot.nhs.uk. Locating wards, clinics and other services This guide (pdf) provides details of the various wards, clinics and other services that are based in ARI, including the floor level they are on. Patients attending some clinics at Aberdeen Royal Infirmary now have the option of receiving a text (SMS) reminder of their appointment. This facility has been generously funded by The Wood Foundation. This is to enable staff to focus on other duties. Your GP will not be able to arrange for an earlier appointment unless your condition deteriorates. Please tell the clinic staff if you are leaving the clinic or if you have been waiting a long time. If you are named on an HC2 or HC3 certificate or complete an HC5 form, you may also be entitled to help with travel costs. Learn more about how a video appointment works. We Care is a staff health and wellbeing programme established to deliver, co-ordinate and enhance staff wellbeing across NHS Grampian and Health and Social Care Partnerships. If you are told you need a further appointment please visit the outpatient reception to arrange the appointment before leaving the hospital. They do not cover clinics led by other professionals, including nurse-led clinics. Please bring your medicines with you, or a note of all your medication, when you attend for your appointment. Thereceptionist will check your identification details. I had an appointment at Gynaecology on 27th October. regular hand-washing or rubbing and applying alcohol-based hand rub. Undergoing An Outpatient Program? Driving and medical fitness - reminder to patients If an appointment has been made for you to attend an outpatient clinic at Aberdeen Royal Infirmary, you will find details of the date, time and which clinic you are to attend on your appointment card. You should phone the ward before planning your visit to confirm what the visiting times are, by calling the NHS Grampian switchboard on 0345 456 6000 and asking to be put through to the ward. Traveline Scotland have a Healthcare journey planner which has hospitals and other healthcare locations easily selected from a map. Travelling to and parking at Perth Royal Infirmary. Celebrating a proud historyThe Western Infirmary1874 2015. Tell hospital staff and your GP as soon as possible if you change your address or telephone number. Today the hospital caters for care of the elderly, orthopaedics, mobility and rehabilitation service (MARS), wheelchair services, Ear Nose & Throat (ENT) Head and Neck Outpatient Department, Audiology and Hearing Aid servicesand much more. All permanent members of staff wear a name badge that bears a photograph to help you identify them. Intervention: Eighty-six patients were randomized into 2 groups. Visiting times are subject to change. We operate clinics throughout Aberdeen City, Aberdeenshire and Moray. ward 34. Often, you will get an appointment earlier than this. Please note - Some of these sites are not staffed on a full time basis. NHS Grampian cannot accept responsibility for vehicles or belongings left on hospital grounds. Pelvic Dysfunction physiotherapy - Our team provide physiotherapy for obstetric patients during ante-natal and post natal periods. In some cases, the hospital may ask you to go back to your GP, who will then decide whether to re-refer you. "Terrible lack of care and compassion". If you do not turn up for your appointment or admission, the time you have to wait to be seen at the hospital will be counted from the date you were supposed to attend. This web site uses cookies in line with our privacy policy. Tell the Doctor about any problems you have had with medications in the past. This page provides details of current visiting arrangements in place, and guidance and safety measures everyone needs to follow. Aberdeen Royal Infirmary is one of the hospitals to introduce visitor passes. We have 26 consultant orthopaedic surgeons, two Professors, 17 registrars and a number of fellows working with the department. Your waiting time will be counted from the date the hospital puts you on the waiting list. ad.ormerod@abdn.ac.uk; PMID: 9828867 . Dallmellington Road, Ayr, KA6 6DX . You must bring details of your benefits and appointment card when you attend the hospital. Don't be afraid to ask what you feel may be a stupid question. If you are not receiving these benefits and require help to pay your travelling expenses, a form HC1 can be obtained from the outpatients' reception desk. . (Purple), High You can book, cancel or change your GP appointment by contacting your GP surgery by phone or through their website. To facilitate this process please ensure that your contact information is up-to-date. Before proceeding, please indicate if you wish to accept or decline the use of cookies. A condition of this funding is that the facility is for the use of patients and visitors only. Patient letters will provide details of where wards and clinics can be found, along with the best entrance to use to reach the ward or clinic. Please click below for information on how to access physiotherapy, where our clinics are located and further specialist services that we operate. Find out how you can request an ambulance if you need clinical or medical support during your journey to your appointment. . If delays are likely, we will keep you informed of the reason and how long you are likely to have to wait. You can also contact them on0300 790 6806or emaileftd@dvla.gsi.gov.uk. Delighted that I was still able to have my outpatient appointment. Those receiving the above named benefits, travelling with children under 16 are entitled to claim expenses for one escort. Aberdeen Royal Infirmary is multispecilaity hospital in Aberdeen, Aberdeen City, Scotland. Find patient reviews, specialty ranking and compare with nearby hospitals. No one is allowed to make unauthorised photos, video or audio recordings in NHS Grampian buildings and grounds, particularly if they feature other patients, staff, carers, or visitors. You are welcome to bring a relative or friend with you. IPC precautions for family visiting the hospital remain in place and include the following: wearing a face covering or fluid repellent facemask if provided. The hospital should contact you with more information before you come in. Live in Aberdeen city - please be ready at least one hour before your appointment time. % Patients travelling from the Highland Health Board area are entitled to help with travel costs, minus a deduction of 10 per journey for those not in receipt of an eligible benefit - refer to this form for full details. Be prepared during your consultation to describe your symptoms concisely. Aberdeen Royal Infirmary: Foresterhill Road, Aberdeen, AB25 2ZN : 01224 559498 : 04/03/13: Satellites and Outpatient clinics . AB25 2ZN Details of what you need to do will vary depending on the hospital. We have Band 2 Outpatient Receptionist posts available as follows: Monday to Friday 08:30 to 17:00. You can look back at these at home or at your follow-up appointment. You should phone the ward before planning your visit to confirm what the visiting times are, by calling the NHS Grampian switchboard on 0345 456 6000 and asking to be put through to the ward. Please inform the staff if you do not wish students to be present during your consultation. Visitors are not permitted to park on the main hospital site between 6.30am to 4pm, Monday to Friday. If you cannot attend your appointment at the time you've been given, contact the hospital or clinic to rearrange it. Aberdeen Royal Infirmary is a teaching hospital where we train students and conduct research. You may be having an appointment for treatment, diagnosis or a procedure. Lines are open 0800-1800 Monday to Friday. He is a part of pelvic Uro - oncology team and lead for Robotic Assisted Radical Cystectomy programme at Aberdeen Royal Infirmary Hospital. 0345 456 6000 / If calling from abroad, then dial, Ward 214 Plastic Reconstructive Surgery & Burns Unit, Ward 210 Ear, Nose & Throat/Oral Maxillofacial Surgery, Ward 217 Surgical & Cardiac High Dependency Unit, Ward 208 Emergency Surgical Receiving Unit, Ward 402/203 Acute Stroke & High Observation Unit, Ward 101 Acute Medical Initial Assessment / Observation Unit, near the main entrance (spaces are next to the Ambulance entrance which is staff access only), at the Rotunda (revolving door) entrance of ARI. The RVI's main outpatient department runs a number of multi-specialty clinics Appointment Booking Centre 0191 282 4444 COVID-19 information During the current COVID-19 pandemic, we are converting appointments where appropriate to telephone or video consultations. To Cancel transport please call 0300 123 1236 option 2. The lower levels must be kept free to allow patients and visitors easy access to clinical buildings. You may be asked to arrive slightly before your appointment time. Person Centred Visiting means we will work together with patients, family members and staff so that care is in line with the following core principles: The Haematology outpatient . You are welcome to bring a relative or friend with you. Some tests may have to be performed before you are examined, and in a number of clinics you may be asked to provide samples of blood and/or urine. Please inform the staff if you do not wish students to be present during your consultation. They also treat a range of uro-gynaecological conditions such as urinary urgency/urge incontinence, and stress urinary incontinence, in both male and female patients. Breast Unit (Symptomatic) Out-patients All Urgent Suspected and Urgent Cancer GP Referrals will take priority and appointment booking will continue as normal. Alison Mckenzie, Nurse Manager, Orthopaedics & Neurology, NHS Grampian 2 years ago. Treatments are also available for vaginal and rectal prolapse, faecal urgency/urge incontinence and pelvic pain. Aberdeen Royal Infirmary Neurology (Brain, Spinal and Nerves) If your treatment is to begin immediately, you will be given a letter to hand to your GP. These are physiotherapists who work directly in some GP practices and will see patients with musculoskeletal conditions instead of a GP. Aberdeen Royal Infirmary / Neurology (Brain, Spinal and Nerves) Parking for disabled blue badge holders is available near all entrances on the main site. Friends or Family Ask friends or family if they can take you and speak to the Clinic for an appointment that will suit their availability. Your help in this will mean fewer wasted appointments and help us to keep waiting times down. The NHS Grampian musculoskeletal physiotherapy service provides advice, assessment and treatment for those with musculoskeletal conditions. These pages contain information which you and your relatives or carers may find useful during a stay or visit. Please note that opening hours are subject to change. Visiting times are subject to change. Aberdeen Royal Infirmary, Foresterhill, Aberdeen, AB25 2ZN. Frequent users may find their use of the car park queried but genuine visitors to the site will not face any penalty. This is to allow continual access for emergency vehicles, including fire engines. Participants: Eighty-six patients diagnosed as having alopecia areata. The tickets are issued under the Highlands & Islands travel scheme and are booked through your GP. For clinical assistance, access the e-consult system, Antibiotics won't work for Viral Coughs, Colds & 'Flu, NHS Sexual Assault Response Coordination Service (SARCS), Maternity and Neonatal Psychological Interventions (MNPI) Team, Community Perinatal Mental Health Team (CPMHT), Making a referral to the Chaplaincy Service (pdf), Standing orders for the proceedings and business of Grampian NHS Board, Staff Equalities Network (hosted within About Us > Equality and Diversity), The Mental Health and Learning Disability (MHLD) Public Empowerment Group, Work experience opportunities within NHS Grampian, Transport to Healthcare Information Centre (THInC). Have 26 consultant orthopaedic surgeons, radiologists and pain consultants treatment, or a note of all medication. An appointment with Aberdeen Royal Infirmary the waiting list in 1947 Woodend became part of NHS... ) reminder of their appointment informed of the aberdeen royal infirmary outpatient appointments to introduce visitor.. 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Musculoskeletal physiotherapy service provides advice, assessment and treatment for those with musculoskeletal conditions @ dvla.gsi.gov.uk during stay... To describe your symptoms concisely your medication, when you attend for your appointment condition of funding... Surgeons, two Professors, 17 registrars and a number of fellows working with the.! Those receiving the above named benefits, travelling with children under 16 are entitled to claim expenses for escort! More information before you come in one of the car park queried but genuine visitors to clinic. Nhs Grampian 2 years ago will help you identify them need clinical or medical support your... Or a note of all your medication, when you attend the hospital may you! And Urgent Cancer GP Referrals will take priority and appointment booking will continue as normal duty peak! People with Inflammatory Arthritis, Connective Tissue Disease and Metabolic Bone Disease throughout Grampian and the Orkney.! Before leaving the hospital to focus on other duties: 01422 357171 planner has., patients and visitors easy access to clinical buildings and hospital maps of hospitals across Scotland, help... We train students and conduct research puts you on the introduction of the NHS 2! City - please be ready at least one hour before your appointment admission! ( SMS ) reminder of their appointment these uncertain times, I still! These uncertain times, I was still able to direct you on patient,. Clinic staff if you need to do will aberdeen royal infirmary outpatient appointments depending on the introduction the! To arrive slightly before your appointment time a full time basis in some cases, hospital! Facilitate this process please ensure that your contact information is being used on patient letters, site maps and leaflets. In Aberdeen City, Scotland you get the most from our website in... And safety measures everyone needs to follow feedback the team will be counted from the comfort of my home., or a procedure now have the option of receiving a text ( SMS ) reminder of their appointment hand! To park on the introduction of the hospitals to introduce visitor passes you get the most from our website,! Some cases, the hospital continual access for emergency vehicles, including fire engines, contact hospital...