The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. Do you want to continue? Looks like you're visiting us from {{countryName}}. So you would think they would have an easy, user friendly return expereince. BHLDN is an American-based retailer, a woman clothing brand. The Wow Factor: The striking architectural pleated bodice. Or you are a woman who grew up on a healthy appetite for Disney and are looking for a ball gown wedding dress complete with a tiara that will make you feel like a princess? "Lizbeth" tulle wedding dress with floral embroidery and clear sequins by Wtoo by Watters. "Knowles" tiered ball gown with strapless sweetheart neckline. You can contact BHLDN at any time to place and order or ask a question through the following ways: Telephone: (888) 942-4536 Email: [email protected] 3 COUPONS FOUND! Track and monitor all your packages from a centralized dashboard. NowBHLDN is synonymous with a wedding dressand it is one of the first names which pops up when a bride thinks about adesigner wedding dress. Not only are thepreloved BHLDN wedding gownsperfect for the blushing brides, butpreloved dresses are also a great optionfor your bridal party dresses. I called three times and received three DIFFERENT answers on the return process, and I still have to hopld their hand on where we are with my returns. (Optional) Include a photo to illustrate your review of BHLDN's order tracking, Based on our records, BHLDN does not currently offer free shipping policies. BHLDN is the one stop shop for the finest wedding attire and decors. "Quinley" off-the-shoulder lace mermaid wedding dress. Expires: Mar 9, 2023. Im faced with crossing my fingers due to their ridiculous $75 restocking fee and not being able to return it, and I have to now buy a back up gown this weekend . BHLDN could not care less about their BHLDN could not care less about their customers. "The stargazer embroidery is so soft and delicate, angelic almost, and the fabrics and colors are layered for a really soft tonal ivory color effect to ensure the embroidery pops." Excellent customer service. It's on the way. I just received my first ever purchase from Bhldn and I am pleasantly surprised! "Karina" long-sleeve crepe wedding dress with plunging neckline and keyhole back by Jenny by Jenny Yoo. I ordered my wedding dress, got a confirmation, then12 days later I got an email to say that it was out of stock Nearly cried. They didn't get back to me after 72 hours. BHLDN, cleverly named and pronounced "beholden", is an American brand specializing in wedding dresses, bridesmaid dresses, bridal accessories, and more. BD BioScience - text Customer Care Current Info, Services, Content Library for Pyxis and Alaris Customers Equipment Confirmation - Customer Site for approving equipment received My BD Learning - Learning resources for Customers, Students and Users of many BD Products and services A: BHLDN should have refunded all three wedding dresses immediately. As of February 11, 2022, BHLDN does offer order tracking support. You can return online orders by mail or at a store. Add Offline or Guest Orders. Our Spring 2022 collection brings to life the layered complexity and sense of discovery that our brides love. Long-sleeve lace wedding dress with illusion V-neck. Thousands of new, used and preowned gowns at lowest prices in the United States. Long-sleeve lace wedding dress with illusion V-neck; cold-shoulder lace wedding dress. Occasionally we offer website-exclusive promotions, but we will gladly match anthropologie.com prices in our stores. $50. "Absolutely, uniquely perfect. It is a dress with all the whimsy of the vintage years and the fair of the bohemian mind, resulting in an enchanting translation of its own. "Cera" A-line wedding dress with spaghetti straps and tulle skirt by Amsale. "The BHLDN bride is beautifully complex. Shopping with full of accessories is like cardio into the body. Not only does it provide you with an opportunity to make the right choice for our planet earth and reduce wastage and carbon footprint, but it also opens up a world of possibilities for starry-eyed brides with big dreams of wearing stunningdesigner wedding gowns! High-neck wedding dress with lace embroidery. How good is their customer service for returns? When the point comes to the wedding you get conscious. View the, Yes. Check the, Yes. The Material: Embroidered tulle and chiffon. You can free yourself from all the hassle and simply go to Ship24 for your BHLDN order tracking. It's a floating clickable that says, "Give 10% off, get 10% off." This offer is valid for new customers, so your friend will get 10% off their first BHLDN order of $250 or more, and you'll get rewarded with a 10% discount once they make a purchase. The site you are about to visit is operated by a third party. Whether you consider yourself a modern, romantic, boho, or trendy bride, BHLDN has a dress for you. 298 talking about this. But if the items are backordered so they can compromise with your order placement. Spaghetti strap wedding dress with floral embroidery and ruffles. PO Number. The first physical store opened up in Houston in August 2011, and since then expanded with fervor. All styles in the BHLDN x Free People capsule are priced from $168 - $398 and available in sizes XS - Large. After your order ships, tracking information may take 48 hours to appear. pantsuit underneath. The kind of designer creation which will attract all the approving glances of your sweetheart and your guests, making you the brightest star of that velvety night. The regular customers of BHLDN have saved $16.90 in the last 2023 years. Check BHLDN's website to see if they have updated their order tracking policy since then. DO NOT EVER PURCHASE FROM THIS COMPANY. As of February 11, 2022, BHLDN does allow modification & cancellation policies. Agree with all the other reviews, this place is the WORST! There are 5 new styles, plus variations on print + color for a total of 10 options. View Privacy Policy. I placed an order end of April, delivery lead times on their website said 7-10 business days and mid-May, having not received any updates on my order I chased and was told the item was on back order until the 3rd June, so nearly 2 months after placing my order! For the brand, this season is all about detailspearl accents, intricate beadwork and sparkling fabric paired with modern silhouettes. As the whole of the world is heading towards a more sustainable existence, a pre-loved wedding dress is a way to go! As of February 11, 2022, BHLDN does offer order tracking support. "Dempsey" tulle column V-neck wedding dress with beading and embroidery by Jenny by Jenny Yoo. Please note: Anthropologie is not responsible for non-Anthropologie items shipped back to us in error. "Clarinda" black wedding dress with floral lace corset bodice and tulle skirt by Wtoo by Watters. This can take up to 24 hours. Well provide a FREE return label and waive shipping for your new order. How long is BHLDN's return window? The collection, which features 17 unique looks, was inspired by "the decadence of the 1920s interpreted with a modern twist," says Lori Conley, BHDLN's general merchandise manager. Long sleeves with subtle volume, a plunging neckline, and a sexy slit strike the perfect balance between bohemian romance and sultry edge. Browse the BHLDN website to see available items and to order. Was so happy to see they say "JUST ARRIVED!" She said I mentioned overnighting a dress. BHLDN usually doesn't offer the cancellation option. or Sign In to see all orders on My Account. Claim your profile to access Trustpilots free business tools and connect with customers. The inspiration is drawn from global influences and vintage references, [and] encompasses such an incredible rangespeaking to modern brides, romantic brides, bohemian brides, and beyond," shares Lori Conley, general merchandise manager of BHLDN. Then all the current information about your BHLDN shipping will be displayed on your screen. "Pandora" geometric lace wedding dress with V-neckline and long sleeves. Because they start working right after the confirmation of the ore from your side. tooltip : BATH & BODY WORKS DIRECT, INC. 95 West Main Street, . 1. Additional delays may occur. While there are many wedding dress sellers who will probably readily sell you a floaty white dress in a heartbeat, and you will pull it off beautifully too, and it will sufficiently get the job done. Delivery Services; Register; Log in; . BHLDN has you covered with its wide range of options to choose from. She then put me on hold for 10 minutes while she went to check stock. PLEASE BE CAREFUL before ordering from BHLDN. The dresses launch today, May 10th! When should I order my final dress? Select "Begin Online Return or Exchange" below. They are providing 24/7 service to you. No problem, because of the free 30-day return policy, right? Check. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. They got back to me weeks later, and they hadn't read my email right. The Wow Factor: Blush pink is a stunning option if you're looking for something more daring than classic white on your wedding day. Service 11. Get This Deal. Scroll below to see the Fall 2020 bridal collection from BHLDN. Primary competitors include Baranette's Bridal, Dress For Success Pittsburgh, Weddington Way and 7 more. Please, We'll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. Hand cutwork details in this luscious silk taffeta are ultimate in quiet luxury, but turned up a notch in the airy voluminous silhouette." The Wow Factor: The three-dimensional wispy floral applique that effortlessly flows down the dress. Truly the most appalling customer service I have ever experienced. The Wow Factor: The Victorian-inspired motifs, and silhouette, thoughtfully crafted into the dress. At the start, the customer service representative was helpful. Please refer to the details below. They told me to come into the store and they would attempt to return the dress onto a card for me to help me purchase the correct dress (as I originally did). Copyright 2023 Ship24. BHLDN's latest collection of wedding dresses takes inspiration from the 2020 bride. If your payment method was declined, it may have been unsuccessful due to incorrect information, card expiration, or insufficient funds. No they're not legally obliged to, but it's soured the whole experience and I won't be advising anyone to shop from there. The Wow Factor: The French Regency cutwork that is visible on the bodice, sleeves, and hemline of this dress. So sad the customer service has ruined my experience with BHLDN because the dresses are beautiful. I made multiple attempts to contact BHLDN customer service and received no reply. After your order ships, tracking information may take 48 hours to appear. - Maria Korovilas, The Cut: Off-the-shoulder, double puff sleeve gown. Below, are the eleven best places to buy prom dresses online. The life of a wedding dress is far from over after just one wear, especially when several designers worked closely to create a masterpiece. Ordered a wedding dress and it got stuck in UK costumes - they had no idea where it is, no refund, poor assistance and zero empathy. All depends on the methods of returning. - Lori Conley, The Cut: Strapless empire waist ruffle gown. As of February 11, 2022, BHLDN does . 90+ days. Additional delays may occur. With just 9 years in business, BHLDN has surely marked its territory with its flawless designs and trendy updates. If you have a question on BHLDN by Anthropologie's concierge styling services, then click the "Contact A Stylist" button on bhldn.com to schedule a virtual appointment. As per 2019 statistics, there were seventeen BHLDN shops within Anthropologie stores and three standalone stores. You are going to save $20 OFF with it. "Heartleaf" short-sleeve wedding dress with illusion neck and multi-colored floral embroidery by Watters. Consumers complaining about BHLDN most frequently mention customer service, wedding dress and return policy problems.BHLDN ranks 348th among Wedding Dresses sites. The Material: Diaphanous tulleand hand-knotted pearls. Somehow, BHLDN offers you with promos, few Percent off on shipping (such as 75%, 60%, 25% so on), and coupons codes. The Wow Factor: Layers of silk chiffon give this gown an airy, dreamlike quality. This form is intended to help us improve our website experience. This silhouette oozes casual nonchalance and understated elegance. The Wow Factor: The vintage-inspired neckline and beadwork. The Cut: Jewel neckline with capped sleeves. It took one month to arrive. Are you aboho wild heartwith a soft spot for lace? BHLDN popped up and I visited the site. Or maybe you want to be the epitome of sophistication on your wedding day? Had to reach out several times to get it corrected. If you want to return the BHLDN gowns, you specifically go to the returning gown link located in the return policy section. I have pictures of my amazing shoes with the beautiful presentation, unfortunately this website doesn't seem to support picturessorry! HOWEVER, if you need to exchange in store-- YOU CAN"T.. you can only return and repurchase. Please process and mail multiple returns individually. BHLDN houses the full assortment of wedding dresses, all highly inclusive and fairly priced- and built to wow! Revelry 8136 Industry Way, Suite 500 Austin, TX, 78744. "Rockland" A-line wedding dress with V-neckline and cap sleeves by BHLDN. That is how most brides like theirwedding dayto be, and why not? Wedding gowns and bridal sets may be subject to a restocking fee. Their inclusivity! BHLDN wedding dresses are the stunning bridal gowns with classic lines that never go out of style and modern elements are woven seamlessly- a perfect dance of classic and current. Unfortunately, tracking information is not available. You can check your BHLDN order status just entering the BHLDN tracking number. Did you order the wrong size or color? "Frederique" wedding dress with lace bodice, three-quarter length sleeves and tulle skirt by Watters. Those walking down the aisle are letting go of traditional bridal aesthetics, and are now embracing more contemporary and trendy looks that define the culture of modern-day society. Paid for overnight shipping because my sweet bf didnt realize the wedding in ten days was black tie. The fabric mimics the texture of actual wallpaper. 15-45 days. I purchased a dress after trying it on in store, but as soon as I received it I knew it wasnt THE one. Whether you are a budget-savvy bridetrying to save a buck, without compromising on your look or you are trying to get through your life with as little of environmental damage as possible, pre-loved wedding dresses serve both the purposes. 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