Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. In that case, all you can do is wait until they fix this issue. Put the onus on discovery to sort it out. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Answered Stay on the screen with the QR code while you grab your phone or computer. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Power OFF your Sky box using its physical power button. Now working on non Sky devices, finally, after weeks of trying. Now, dont worry, even if this is all new information to you. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. I've already got Discovery+ on my devices and a Discovery account! 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. 1. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Check that all the lights on the Sky box have completely disappeared. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. You should check your internet speed. any help would be appreciated! Go to the apps rail, select discovery+, and then select Sign In. Turn off your Sky box directly at the mains. . But of course, to check whether or not you meet this standard. Go down to Settings but don't press select. Turn off your TV or projector. First, you should remove all pairing information from the remote control. See how to get discovery+ on Sky Marketplace. Restart your router if the internet is still slow. 5. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. And like anything else, apps or websites like Discovery Plus can also fail. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Have te installed the new app on tablet and tv but still says not available through partner. Editors pick: How Often Do Smart TVs Update Their Software? Like whats currently happening with your Discovery Plus app. See, unlike other streaming platforms inside your Sky box. This will tell you whether there is any issue with the servers of Discovery Plus or not. 1. From the hidden menu, scroll down and click refresh apps. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. A page will appear that will show you the cost of the Discovery Plus. Posted by a Superuser, not a Sky employee. We keep your data private and share your data only with third parties that make this service possible. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Open the app from the apps menu, or say Get discovery+ into your voice remote. However, not to worry. To do so, follow the steps given below-. Alternatively, you can directly go to the, Next, log in to your Sky account. On the next page, select the option forContinue. Press question mark to learn the rest of the keyboard shortcuts. Connect to a different network if you still face issues with it. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. Select Network and ensure that you have a strong internet connection. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Switch your devices back on. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. If you are facing issues with it, you should try updating your Sky Q box. Browse or search to find help, or start a new discussion on Community. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Now, on your phone or computer: 5. If you are facing issues with it, you should try updating your Sky Q box. Registered in England. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Sky Q Customer Support Contact Number-03337591074. Confirm your discovery+ subscription through Sky Marketplace. 3. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. It's prompts you to activate via sky Q but just on an endless loop. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Go to the login page of Discovery Plus. See, Discovery Plus has specific minimum Internet speed standards. It might be the reason why your Discovery Plus isnt working. And for the Sky welcome channel to appear on your TV. Stay on the screen with the QR code while you grab your phone or computer. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. So even if Discovery Plus is indeed down right now. Weve been having issues and found the above, the link worked for us. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Note it down. 2. Or worse, it can even stop working altogether. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. View answer in the context of this discussion. You can check your internet connection usingFast.com. Type 0 0 1 and then select to open the hidden menu. Your TV itself may be the 1 having software or firmware problems. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. To check your internet connection on Sky Q: 1. Let me explain. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Note: Discovery Plus doesnt have a phone number you can call for assistance. Using a mobile device or PC, open your browser. thanks Report post Post 1 of 5 At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Its time to contact your service provider. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. It has more than 2,500 older and recent shows which give a lot of choice to the users. I still have discovery plus active as a product under my account but it simply will not work. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. And now, check if you can open and access the apps contents. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. On this website I share everything that Ive learned about Smart Homes. See our Privacy Policy for more information. All you have to do is reset your TV to remove any glitches or bugs currently on it. P.S. Power cycling simply means unplugging your device and plugging it back again. 4. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. And as a result, itll allow your device to stop any of its activities or tasks and rest. Here, selectDiscovery Plus. Go restart your router by unplugging it and plugging it back in again after a minute or two. 5. iTech Hacks 2023 - All Rights Reserved. The above guide helps you with Discovery Plus Sky Q activation. You can move to the next troubleshooting step in this article. 1. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. If there is no issue with the servers, then you can move to the next step in this article. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. You need a stable internet connection to use Discovery Plus on Sky Q. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. 2. You can continue using your account - and you can now watch sports too. As you probably already know, you need an Internet connection to stream on Discovery Plus. This will hopefully get things back on track again. Makes decisions re renewal of contract easier anyway. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Unplug your router for 60 seconds and plug it back again (power cycling). You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows On your Sky device, go to apps and open the discovery+ app. Discovery+ is a streaming service owned by Discovery, Inc. Anurag is a Senior content analyst with 4 years of experience in the industry. You need to know how fast your Internet is 1st. . Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. I am having exactly the same issue since yesterday morning. Sky Q and Discovery Plus have an official partnership. Discovery. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Then, if you havent already, you should activate your account on the app. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. Test to see if Disney+ is now working. Firstly you should ensure that you have activated Discovery Plus on Sky Q. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. If there is an issue with your network, contact your ISP to fix it. To check the servers of Discovery Plus, you can use Downdetector. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. An outdated system can also make apps, like your Discovery Plus, crash. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Tried it today and sane issue persists. How do you check when the subscription ends? Input the code you see on your TV to the website. This should fix the issue, and you can use Discovery Plus now. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. Go to the apps rail, select discovery+, and then select Sign In. Once you do that, unplug your TV from the power source. But if your Internet is slower than that. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Restart your router if the internet is still slow. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. And either way, only representatives from these respective brands can fix this problem. Because see, as humans, we need ample rest to work and think efficiently. Apparently You now have to pay 4.99 a month. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. To do so, follow the steps given below-. Try playing the video on an alternative internet browser or device. Will try firestock later. This will tell you whether there is any issue with the servers of Discovery Plus or not. (EASY FIX! Once done, turn ON the TV and the Sky Q box. 15/Dec/2021 My e-mail response toDiscovery Plus Support. But unfortunately, this doesnt guarantee that theyll always work well together. "Contact your provider to find out how to watch". And plugging it back again on SkyQ and all my devices, finally, after weeks of.! Your 12 month extended access to discovery+ for free on Sky Q box which give a lot choice. To limit any disruption to your account - and you can move to the next step this... Posted by a Superuser, not a Sky employee through partner it might be the 1 software. Qr code while you grab your phone or computer nor best or computer the is! 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