Privacy IssuesThe activities of the company should be limited by the appropriate Information and Technology laws so that the personal information of the passengers could not be mishandled or shared with the other irresponsible units. Pol'y, 20, 1. A professional writer will make a clear, mistake-free paper for you! And it shouldnt be this way. The fee for the safety program was to be charged to the customer. By clicking Continue, you agree to our terms of service and privacy policy. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. But CEO Kalanick's response suggested lax leadership. To this end, we analyzed Uber drivers' forum discussions about their lived experiences of working with the Uber platform. As per a case file in the jurisdiction of Chicago in January 2016, an Uber driver was arrested by the police officials for abducting a drunken passenger. They utilized all these tactics to evade detectives and policeman and continue to operate in places like Boston, Paris, Las Vegas, China, and South Korea. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. Now Amazon is able to use its position to generate the vast profits expected by those that funded its expansion. Jiang, S., Chen, L., Mislove, A., & Wilson, C. (2018, April). Making as much money as possible while conforming to the basic rules of society is what Friedman said is the desire of the shareholders and the responsibility of the corporate executives. This is a case study review about Uber - a global, app based Taxi Company. Paper Info Published: December 21, 2021 Updated: December 21, 2021 Language: English Downloads: 10 Introduction . It was majorly done by providing the drivers with separate credit cards so that a duplicate account counter to its competitor could be opened. Friedman was an advocate for free trade and minimal government interference with business transactions. (2016). In 2017, Uber had a mixed response to the scandals. Uber is misogynistic, says targeted journalist, First published November 21, 2014: 10:19 AM ET, report by Farhad Manjoo in The New York Times, These are your 3 financial advisors near you, This site finds and compares 3 financial advisors in your area, Check this off your list before retirement: talk to an advisor, Answer these questions to find the right financial advisor for you, An Insane Card Offering 0% Interest Until Nearly 2020, Transferring Your Balance to a 14-Month 0% APR is Ingenious, The Top 7 Balance Transfer Credit Cards On The Market Today, Get $300 Back With This Outrageous New Credit Card. Although Ubers decisions have gone against ethical and legal standards they could potentially be influenced by shareholders philosophy. The fact that people are engaged poses the most significant issue. Uber's tracking device is merely a way to advance its business interests. Their objective was to be the founders of the self-driving vehicle. Related: Uber sorry for 'hot chick' 20-minute ride promo. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. Of Uber's eight new cultural norms, all but one have some desired behaviors identified. Uber was accused of stealing trade secrets from Waymo, a Google self-driving project. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. I can help you save hours on your homework. This led to a four-month investigation and pressure . By the activities of Uber, the main rival companies like Lyft have to undergo humungous loss because of the pointless expenditures conducted for the pick-up and return to back to other customers in case of bogus and failed orders. This is a mistake. Why would a multi-billion dollar company who can afford a standard background check on their employees, allow these dangerous people to drive innocent customer? 16 students ordered this very topic and got original papers. Our professional writers can rewrite it and get you a unique paper. Retrieved from CBS News: https://www.cbsnews.com/news/uber-ipo-could-value-the-company-at-120-billion-report/, Prysby, N. D. (n.d.). Uber's 2019-2020 Safety Report states that 99.9% of all Uber rides are completed without incident. In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. Sexual harassment and Equal Pay are not the only two laws Uber has been accused of breaking. As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. w23891). Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. Securing Higher Grades Costing Your Pocket? The scenario has changed, the attitude hasn't. Uber continues to try and claw its way up the ladder at the cost of bad reputation and a poor public image, and the recent upsurge about the . As Andrew Keen suggested Thursday on CNN.com, if Kalanick really meant what he said, he would have suspended or fired Michael for those remarks. Some of Uber's managers have also been accused with stepping on others, and even with sexual harassment. In our post-9/11 world, city governments have cameras in an increasing number of public places. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. Their first years sales were $700,000. Sabrina Sy March 22, 2021 Uber Workers' Rights. Some 85% of taxi company costs are drivers, cars and fuel, and this applies whether you cover one city or a dozen. Though the local government had intervened in this matter and sent the doctor on administrative leave, there have been no significant interventions made by the Uber Company management. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Website studydriver.com is owned and operated by RATATATA LTD, Bulgaria City of Sofia 1000, District of Sofia (capital); Municipality of Sofia, Triaditsa Region 48, Vitosha Blvd., ground floor. However, merely improving its PR will not get Uber out of the hole it has now dug for itself. Uber's website lists an extensive protocol for people who want to be drivers, but as Lindsey Mastis reported for NBC affiliate WFLA in Tampa last month, Uber's background checks are not open record in Florida. Ethical Issues at Uber - Sexual Harassment - Case Study, By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. Since the ethical issues of autonomous vehicles involve life and death decisions, they are understandably complex and controversial, and opinions are heavily influenced by individuals' personal moral codes. In August 2014, The Verge alleged that Uber had recruited a team of independent contractors referred to as 'brand ambassadors'. Still, there is no such thing as a free lunch. Another report from California which came earlier on the third of November 2015, an Uber driver had been allegedly attacked by a drunken client on the weekend. People of different cultures think differently, so there might be a problem of getting along between some people. Uber has suffered a spate of negative publicity in recent days after allegations of discrimination and harassment from a former software engineer ("Another Uber Engineer Goes Public With Sexism and Harassment Allegations", 2017). Orders: The high success and perfect business model of the company have inspired a lot of entrepreneurs who eventually started to copy its format. We do this by: Fostering and enabling a culture of ethical decision-making Guiding the Uber workforce to comply with all applicable laws, policies, and regulations The business guide to legal literacy: what every manager should know about the law. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. His personality was not a role model to be set before the huge business empire. Equal Employment Opportunity Commission, it is against the law to harass a person because of their sex, request for sexual favors, unwelcome sexual advances, and other verbal or physical harassment. This essay was donated by a student and is likely to have been used and submitted before, Free samples may contain mistakes and not unique parts. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. Breach in PrivacyThe act of stalking and sustaining the track of the customers by using smartphone applications has been accused against the employees of Uber. In March of 2009 UberCab initiated out San Francisco allowing customers to access a cab with your smartphone. Uber was founded in San Francisco in 2009 and has since expanded their . . Sexual harassment became a part of things that violate the CRA being a discrimination based on sex (Lussier, Hendon 2019). By continuing, you agree to our Terms and Conditions. First, here are the facts. Even hands-free devices present this problem because all of the activities that go along with receiving a message and responding to it are distracting, even if they take only a few seconds. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. After the calamitous year Uber has had, it should. Retrieved from The New York Times: https://www.nytimes.com/2017/02/19/business/uber-sexual-harassment-investigation.html?module=inline, Ivanova, I. When was the last time you heard of a registered cab driver doing that? The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. Below are listed down some of the recent incidents which intensify the allegation of less security for the Uber drivers. Even if the person accused is very valuable to the company. It has been noted that Uber denies to the public that this tactic is playing dirty but how can they deny this? The inconsiderate background check before employing the drivers was the major reason which led to these unfortunate events. One of the plaintiffs, Ms. Medina stated, The sexist and tech bro culture was strong at Uber, I saw it with more females getting passed up for promotions while male engineers in the same organizations were getting the same level of promotions for less work. The U.S. Though there may raise the counter-argument that we are under constant surveillance by government bodies like the police, the moral difference in it being conducted by a private company should be understood. Over the past couple of years, one particular company has seen more than their share of scandals. Until recent news reports surfaced, however, Uber customers were not informed that their whereabouts would be monitored. Through all the legal and ethical issues Uber has had, it is still a tremendous success. You can find a skilled professional who can write any paper for you. Uber has also been guilty of violating terms of service, specifically with APPLE. Not only does Uber not avoid these costs, its model actually introduces new ones. Multitasking Drivers. Remember: This is just a sample from a fellow student. Avendano mentioned that although she was praised for the quality of work she performed, her promotions and pay increases were denied. There were instances, like the one in South Korea and France, where Uber violated transportation laws. Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. And nobody gets away with just an apology. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. Ethics in the programming process Accidents involving self-driving cars are usually due to sensor error or software error, explains Srikanth Saripalli, associate professor in mechanical engineering at Texas A&M University, in The Conversation. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. Total Assignment help is an online assignment help service available in 9 countries. This example has been uploaded by a student. Former Google engineer Anthony Levandowski was accused of stealing trade secrets regarding vehicle technology from Waymo and taking it to Uber. for. Below, we will . Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. UBER has been subjected to many law suits and ethical issues. Loading. Furthermore, Uber selling point consists of Uber drivers being informed promptly of an individual desire . In reaching this point, Amazon has itself received plenty of criticism, particularly around its tax arrangements and working conditions in its Orwellian fulfilment centres (warehouse to you and me). The 1964 Civil Rights Act (CRA) stands for anti-discrimination based on gender, race, nationality, and religion. Case study of Uber. In the below section, the major Uber ethical issues that are disintegrating down the reputation of the company have been discussed. World news: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act. Unethically Poaching down the drivers of the competitor company. of the drivers and the same turns out to be a huge issue when done on a frequent basis. America Economic Review, 107(5), 176-82. These contractors used burner phones and credit cards to create accounts with Uber's competitors' services, mainly those of its major . Uber has revealed that they have received an amount of 175 complaints of a sexual assault (RT Question More). As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Students are not to copy or submit them as is. I want to suggest that this may not be possible. Isaac, M. (2017, February 19). Similarly, another passenger accused an Uber driver of sexual charges in Chicago. All times are ET. One way they can possibly obtain their credibility back would be to simply stop trying to ruin and steal another companies business. God View, the tracking system utilized by the company to keep track of its customers was utilized by its management to get the contacts of the customers so that timely advertisement and notifications regarding new services could be sent to them (Cramer &Krueger, 2016). Retrieved from Harvard JLOT: https://jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. (2013, June 26). Lussier, R. N., & Hendon, J. R. (2019). Uber agreed to settle the discrimination suit and pay 10 million dollars (CBS News, 2018). Although eventually fired the coworker had previously harassed her and dealt with no consequences. The most concrete and effective thing Uber can do is face this problem like it's faced every other scaling obstacle. If agreed, the drivers are provided with the sign-up kit at the moment. National Bureau of Economic Research. UBER ethical Issues Driver's Security The issues regarding the security of drivers have been prominently raised among the Uber's drivers community. It's perfectly reasonable to stand on principle, and some will say it's even ethically required. The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. Uber has not addressed this issue, as far as I can determine, but perhaps that's not surprising. All content of the Dow Jones branded indices S&P Dow Jones Indices LLC 2019 and/or its affiliates. Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. The engineer complained to . Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. our extensive database of written samples to find the inspiration or research youre looking The personal data of the customers were being manipulated and utilized by Uber to sustain its business interests and expands its customer base. The online transportation services of Uber had been spread for around 58 countries and 300 cities, as per the data available on May 28, 2015. Former CEO Travis Kalanick set to profit as the main priority it seems. By continuing well assume you board with our cookie policy. Some of the ethical issues that have risen in the cause of executing their functions at Uber include; false access to private information, unfair competition, lack of professionalism, off-duty behavior and corruption. The company did not respond to repeated requests for information about its drivers. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Uber's advantages include door-to-door convenience, safety, and reliable quality. Uber faces stiff competition in lots of markets. It is not that Uber is incapable of such ethical measures. Another challenge could be the sexual harassment problem. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Drivers SecurityThe issues regarding the security of drivers have been prominently raised among the Ubers drivers community. But if your main ethical worry has to do with the fortunes of your favourite restaurant, and the people it employs, then it's worth knowing that you're helping them more by ordering via Uber Eats and DoorDash than by not ordering. Lastly, we discussed Utilitarianism as another ethical framework that applied to Uber. It has also courted controversy in most. The argument of the Lyft company stated that the process of ordering and cancelling a ride wastes the money, effort, time, etc. (2018, October 16). But doing so dramatically increases the rate of having an accident. The other violent activities like assault, overcharging, foul language, drunk driving, etc. Wall Street Journal Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1933837150?accountid=8289. Therefore, this paper will examine Uber business practices and provide a report on the ethical conduct of former CEO Travis Kalanick in his daily work activities. Cancel via phone or email within 30 days for a full, no-questions-asked refund! Uber is a global company with services in over 70 countries, so for them it is extremely important to be diverse. You can get your custom paper by one of our expert writers. have been charged against various Uber drivers (Saadah &Mubah, 2017). In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. Delving into how Uber handled its breach provides an important lesson in bug bounty ethics, particularly what not to do. To be successful, Uber must address these issues in its marketing strategy so it can reduce resistance as it expands into other cities. 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