The Westin Galleria Houston features guestrooms coffeemakers and mini refrigerators. Being located inside the Galleria Mall was definitely a plus!, Breakfast was great and our server was very friendly. 1685780,1687860,1687300,1680920|1,1680920,1682710,1687860|3,1680330,1674130|5,1683070,1687640,1686320,1682270|4,1687140,1674130,1682270,1653460,1687990,1674130|1, The Westin Galleria Houston (Hotel) (USA) Deals, Personal or sensitive info (e.g. If you continue to use this site, we will assume that you are happy with it. We appreciated hearing the kind words about our staff, including Niko! Greetings Steve; thank you for finding time to share your comments. Although , the reception staff were great , housekeeping and restaurant room service were accommodating . I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. & Guest satisfaction is always our priority, and based on your review, it is apparent that we were able to achieve that. Own or manage this property? The Westin highlights above are subject to change without notice. The quality of the rooms is hit or miss-- the dcor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Dinner. We are always grateful whenever our guests leave wonderful compliments about our staff and property. Sincerely, Julie - Marketing Coordinator, It was my niece and nephew , Hazel and Edwin and my friend Philip who encouraged me to spend my birthday in their state So , I decided to fly from New York and chose this property . The best part is that its choices are just a stroll from your guest room, so you can visit whenever you like. Want a great night's sleep? 6.6/5 (1,124 reviews) "Angela at customer service is always excellent! Exercise with a view at our 24-hour WestinWORKOUT Fitness Studio and stay cool in our outdoor pool. La Madeleine French Bakery & Cafe has the most authentic French food in Houston. Hyatt Place Houston/Galleria: Not good - See 697 traveler reviews, 166 candid photos, and great deals for Hyatt Place Houston/Galleria at Tripadvisor. Late check out was good too. The Westin Galleria Houston's neighborhood is Westchase which includes popular restaurants such as Taste of Texas Restaurant, Cheddar's and Grand Lux Cafe. All rights reserved. We are an independent online travel website. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Galleria Houston and KAYAK will provide you with prices from a huge range of travel sites. All rights reserved. They unloaded my car, and escorted me to my room. Hello! The Westin Galleria Houston Book The Westin Galleria Houston Hotels Flights Flight + Hotel Hotels Cars Destination Check-inDate Check-outDate 1 Room 2 Travelers Add a Car Hotel Rating Book now, pay later People love our offers, you will too! The Westin Galleria Houston is a Four-Diamond AAA hotel with direct access to The Galleria mall. The on-site restaurant, Daily Grill, serves breakfast, lunch, dinner and cocktails. The property also features a year-round outdoor pool, dry cleaning, the Lobby Bar, and the WestinWORKOUT Fitness Studio. COMING SOON - Experience refined modern industrial aesthetic, with open kitchen concept explores new flavors, techniques and innovative dishes. So very odd. Search for The Westin Galleria Houston discounts in Houston with KAYAK. Book now at Daily Grill - Houston Westin Hotel in Houston, TX. Lunch Nothing, we did not stay here, we canceled our trip to this hotel, Perhaps if we stay there in the future, we can give an honest review, The TV didnt work and the room had no clcck or alarm clock. Sincerely, Julie - Marketing Coordinator, Nice stay - pity about the Club Lounge closing. Your contribution should be yours. Stylish Mexican eatery with vibrant decor serving traditional eats & a wide range of tequilas. security was good and appreciated. Order handcrafted cocktails and light bites at Lobby Bar. From champagne glasses and all Its property is well located with the beautiful Galleria Mall , convenient and safe .I highly recommend this property . Just stayed three nights and was really disappointed with the hotel. His willingness to do what needed to be done to elevate our stay experience DID NOT go unnoticed! Contact Info for The Westin Galleria Houston 5060 W. Alabama, Houston, TX (713) 770-6267 Message Vendor Popular with couples in your area See All Our Featured Vendors Metropolitan at The 9 4.9 ( 18) Cleveland, OH Up to 250 Guests $$$ - Moderate Coyne Catering at St. Demetrios Cultural Center 5.0 ( 136) Rocky River, OH 300+ Guests $$ - Affordable Upscale restaurant & bar serving seasonal Mediterranean fare prepared with flavored olive oils. The hotel's restaurant (Daily Grill) is not in the hotel, it's in the mall. Some rooms features views of the city. The Westin Galleria Houston features guestrooms coffeemakers and mini refrigerators. The Westin Oaks Houston was last renovated in March 2011 with updates to launch in early 2018.The Westin Galleria's 487 spacious and luxurious deluxe guest rooms include eight deluxe parlour suites, three luxury suites and a 1,600-square foot presidential suite. The Westin Galleria Houston features guestrooms coffeemakers and mini refrigerators. What a nice man and a commitment to service that he LOVES!! At the moment we found it interesting that there did not seem to be a restaurant or bar that was opened inside the hotel. ;S%{U:Q|T%J-eWH4GkNK1cm6/sT'2Um#J+U erP]L"Ta"YOR^\,~S3?FJSz{8@|3Fj[`,zl This 4.5-star hotel is 1.8 mi (2.9 km) from Uptown Park and 5.2 mi (8.3 km) from Memorial Park Municipal Golf Course. Check for travel restrictions. Thank you! The Westin Galleria Houston Hotel is just a short drive from Rice Stadium. KAYAK scours the web for all room deals available at The Westin Galleria Houston in Houston and lets you compare them to find the best rate for your stay. . Hello! Stay at this 3.5-star business-friendly aparthotel in Houston. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Please see our partners for more details. Youll have a private room with all the hotels amenities. Below are the meeting, banquet, conference and event spaces at The Westin Galleria Houston. Hello, Laurenspalding! Thank you so much for taking the time out of your day to share your experience with us. Very clean and nice furnitures . Loved the entire space . Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Westin Galleria Houston. The hotel is 13-miles from the William P. Hobby Airport and 19 miles from the George Bush Intercontinental Airport, while free parking is just one of the many perks this hotel has to offer. Lack of flexibility. (score from 567 reviews). Our order did not come and when it did come was not what we ordered. Will definitely stay there again. Be Well, Housekeeping stole from our room, indifferent response, This was our 2nd stay at this hotel for a convention. Certain units offer views of the city. Thank you for choosing to stay with us. I do apologize that your experience sleeping on one of the Heavenly Beds fell short of your expectations, we typically get great feedback about the quality of the heavenly beds.The hotels restaurant Daily Grill is open daily & remains a very popular destination for locals, the restaurant is located next to the hotels 3rd floor mall entrance which likely explains why you made the assumption it was not open.We do indeed charge $42 plus tax for overnight valet parking, however we are one of the only hotels in the Galleria that provides free self-parking in the parking garages that we share with the Galleria Mall.I was delighted to read that you liked the renovated bathrooms and the overall hotel renovations. That means that you can always find a great deal for The Westin Galleria Houston. Select dates to see this property's availability and prices, Guests are required to show a photo ID and credit card at check-in. Cancellation/prepayment policies vary by room type and provider. In fact, you have direct access to the mall without going outside. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. At the Westin Galleria Houston, we believe that the nourishing of your body with wholesome food is important. Enjoy food and drinks offered at the Westin Oaks Houston at the Galleria. Which room amenities are available at The Westin Galleria Houston? Opulent and romantic, youll find Del Friscos Double Eagle Steakhouse in Houston in the Galleria shopping complex, close to the citys lively business district. julie Lam, Marketing at The Westin Galleria Houston, responded to this review. Thank you so much. Order from White Oak Kitchen + Drinks menu for pick up or delivery to your guest room ($5 delivery fee applies). The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Room was littered in dust around windows. They're also applicable regardless of the comment's tone. Lunch Our guests praise the pool and the restaurant . Stylish Mexican eatery with vibrant decor serving traditional eats & a wide range of tequilas. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Check your booking confirmation email to find your booking number and PIN. }j5#={eA V\ RSf]ByosY]eIDI%SkfxY;cOE6"=]>DCWW? Dildar explained my situation and asked if the daily valet fee could be waived and if he could secure it in the cage, George without hesitating said absolutely! We look forward to hosting you again soon. Cribs and extra beds aren't available at this property. I am very grateful for the kind words, I will ensure that they are shared with Dildar & George as I know it will mean a great deal to them both. Refrigerators and coffee/tea makers are provided. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. & Right in the middle of the galleria with easy access to shopping. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. Outstanding Customer Service Call us 24/7 at 1-845-848-0154 to get great deals! After driving 6+ hours from Dallas through the ice storm, I put my window down for a second about 2.5 hours in, and it wouldnt go back up. I slept great too which doesn't normally happen in a hotel., Big comfortable room with mall access!! COVID update: The Westin Galleria Houston has updated their hours and services. A stay at The Westin Galleria Houston places you in the heart of Houston, a 4-minute drive from River Oaks District and 6 minutes from Highland Village. I couldnt believe it. Convenience and location were great. My room was amazing and comfortable. I was in shock, even in tears (I tried everything to no avail)! White Oak Kitchen + Drinks has been known for its locally curated collection of fresh ingredients and how our Chef, Tony Castillo is a masterpiece and creating some of the most delectable food you will find in Houston. Ideally, we'd publish every review we get, positive and negative. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Paid Wi-Fi in rooms 24-hour reception Whether you're grabbing a quick breakfast at Starbucks before heading to your meeting or relaxing after a long day with a cold beer and a prime seat at one of the fine dining restaurants, they have exactly what you're looking for. per night. Stop by our Street Level Lobby Bar. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Natural light streams into the mall's soaring glass atrium, which houses more than 350 stores and more than 50 restaurants. Search for the cheapest hotel deal for The Westin Galleria Houston in Houston. Eventually, I was given a room on a higher floor but the evening staff had a sour attitude. 2 Connecting Suites with Three Beds and Three Sofabeds at a Full Service Hotel by Suiteness, 2 Connecting Suites with 4 Beds and Two Sofabeds at a Full Service Hotel by Suiteness, Residence Inn by Marriott Houston by The Galleria, Homewood Suites by Hilton Houston Near the Galleria, Fitness center, Free Wi-Fi, Tea/coffee maker, Outdoor pool, Indoor pool, Fitness center, 55 more The Westin Galleria Houston deals from $223, Hotels in Gulf Coast of the United States, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. Tripadvisor performs checks on reviews. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The Cheesecake Factory has a wide variety of different cuisines using the freshest ingredients there is. Try again. The Westin Heavenly Bed ensures visitors enjoy a good night's sleep, while the Heavenly Bath and other amenities thoroughly restore mind and body. Book now at Daily Grill - Houston Westin Hotel in Houston, TX. We use cookies to ensure that we give you the best experience on our website. Large, beautiful room. The above list may not be comprehensive. Sincerely, Julie - Marketing Coordinator. Get Houston group rates, Healthy foods and world class fitness areas. Hello, We appreciate you taking the time to write about your recent experience with us. This is our guests' favorite part of Houston, according to independent reviews. Mostly the hotel is fine and what youd expect of a Westin. Come in today. Yes, there is a pool on-site at the property.. Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. Explore the journey of Indian cuisine through the taste of two Spice Route Co chefs. High-end hideaway in the Galleria Saks plating New American cuisine in modern, ultra-chic surrounds. Dinner. Be Well. Some rooms features views of the city. Westin, Located in the best-rated area in Houston, this hotel has an excellent location score of 9.3. The Daily Grill serves good food and cocktails.I personally found the bed comfortable and the room well maintained.The only disappointment was the Club Lounge closing at 10am Friday morning until Monday morning. Check in time is 3:00PM based on the hotel's local time. Valet parking is pricey, but the attendants are the best. WiFi is available in the rooms and costs US$14.95 per 24 hours. This Uptown Houston cocktail bar serves signature drinks, fine wines and light bites to start your evening off right. $119. Just outside of the hotel property, guests can choose from 78 nearby restaurants that range from fast food to fine dining. I requested a walking shower with holding bars. I have informed both the Front Desk & Management teams, so we can ensure this does not happen again. The Westin Galleria Houston 8.6/10 Excellent See all 1,022 reviews Popular amenities Pool Free WiFi Parking included Pet friendly Air conditioning Restaurant 5060 W Alabama St, Houston, TX, 77056 View in a map Explore the area Gerald D. Hines Waterwall Park 7 min walk Westheimer Rd 10 min walk Richmond Avenue 15 min walk Rooms are fine and the location if you like shopping in a mall is brilliant so lots of good things if they can just get the rest right. Comfortable units have fridges, a mini fridge, coffee and tea making facilities. I sincerely appreciated your feedback & recommendations and are working to get the Club Lounge re-opened on weekends as our staffing levels improve. DINING OPTIONS:White Oak Kitchen + Drinks (at The Westin Oaks)Revitalize your body and enjoy simple ingredients with a modern twist. Dinner. Room was quiet but felt like a Holiday Inn Express and not a 4 star luxury hotel that the Westin claims to be, Linens were poor quality. They were nothing particularly special but wed only brought my daughter 2 pair of shoes for our short stay so pretty inconvenient. Booking.com. We thought the rooms were nice size, with a very nice bathroom. The Market, located in the lobby, offers a variety of items from a quick snack or drink to toiletries that may have been forgotten on your trip to see us! The Westin Galleria Houston is situated just west of downtown Houston and is connected to The Galleria mall, which has major department stores such as Nordstrom, Macy's and Saks Fifth. Fuel your day at The Daily Grill, our restaurant in The Houston Galleria Mall. The towels had an unpleasant smell of mildew. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. George is a true ALL-STAR. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. The check in and out were smooth , Hello! Thanks! ~30 minutes from George Bush International Airport~25 minutes from William P. Hobby Airport$45.00 for a Taxi one way, Local Shuttle Info: SuperShuttle Houston from/to both airports. Is parking available at The Westin Galleria Houston? One of the more popular options today is to take a taxi or ridesharing service directly from Houston Hobby Airport to the hotel. %PDF-1.7 % I know to lock up valuables but shoes? Two full bathrooms , loved the master .They allowed us to decorate , but the only missing is their welcome amenities .Because of Covid policy .the club lounge was closed . Is children not allow to stay in the hotel ? All content should be genuine and unique to the guest. I pulled up through the valet, a total mess, apologizing for the condition of my vehicle and asked if I could just check in quickly and I would self park. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Pets allowed on request. Nestle in a plush chair or luxurious couch in one of our Exclusive Suites and relax as your thoughts are carried away by the amazing skyline views of the Houston area. With our dynamic Uptown location, you are placed just minutes from many of Houston's top attractions. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Amazing customer service. Some rooms features views of the city. If we find any, we delete them and, if necessary, take action against whoever is responsible. & I do hope we will see you back in the near future.Be Well. . We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Great location, nice staff, free parking. I was also given free early check in and late check out. Open for A reflection of our commitment to wellness, the Heavenly Spa by Westin allows you to replenish your mind and body with a personal sensory experience. A stay at The Westin Galleria Houston places you in the heart of Houston, a 4-minute drive from River Oaks District and 6 minutes from Highland Village. This hotel has the outdoor swimming pool as well as a free parking lot, an outdoor swimming pool and a restaurant. This hotel was highly-rated for its very comfy beds. However, customer service training at the front desk is badly needed. The hotel is is in the Galleria. Features stunning indoor/outdoor space, including an outdoor covered terrace, dynamic bar & lounge and exquisite special event space to provide the ultimate Nobu Style experience in the heart of Uptown Houston. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. After their trip, guests tell us about their stay. When is check-in time and check-out time at The Westin Galleria Houston? Two full bathrooms , loved the master . They allowed us to decorate , but the only missing is their welcome amenities . Mon-Sat 5:00 PM-10:00 PM Sun Closed +1 713-9605997 Dress Code: Casual Packages for Anyone Eat and Sleep Well with a variety of options offered exclusively to guests of Westin Oaks at the Galleria - Houston. Please enter the dates of your stay and check what conditions apply to your preferred room. Fee for full breakfast: approximately USD 1040 for adults, and USD 1030 for children, Fee for in-room wireless Internet: USD 14.95 per night (rates may vary), Valet parking fee: USD 42 per day (in/out privileges). The hotel treats guests to babysitting/child services, a car rental desk and a 24-hour reception. Yes, guests have access to a pool and a fitness center during their stay. Get exclusive access to members-only deals by email. Come in and try one of our specialty cheesecakes too! Thank you so much Georgi and his staff is the best i highly recommend thank guys ! & About Westin Galleria Houston 5060 West Alabama, Houston, Texas 77056 Experience a Galleria state of mind at our timeless, modern hotel in the heart of Houston, Texas. The Westin Galleria Houston is a Four-Diamond hotel with direct access to The Galleria mall. Please note that all Special Requests are subject to availability and additional charges may apply. 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