It also is unclear if fans will be allowed to. Cash will not be accepted anywhere within the stadium. Both the full-service bar and the adjacent Killens Barbecue area offer additional seating that is available for all fans to enjoy on a first come, first served basis. One Magnolia family hoped they would be there in person cheering on the Astros. If your Astros tickets were originally forwarded to you by another MLB Ballpark app user, the original sender may have canceled the forward. If customers want to use credits on seat upgrades or additional tickets once games with fans resume, they can do so with a 25 percent discount. A valid credit card or debit card that can be used as a credit card are the only forms of payment that are accepted at the 19th Hole. The resale of Astros Game Tickets is strictly prohibited on Minute Maid Park property. Non-profit groups may contact the Recycled Baseball Items Foundation, which is an independent non-team affiliated charity, at www.rbi-houston.org to request assistance in procuring used equipment for your team or league. Houston Astros Memories Redemption Process Select "Upgrades" on Astros Page of Ballpark App Select your event View Available Categories Select a Category View payment screen View instructions and receipt Staff conrms your redemption Please note, the netting will be kept in place for most Minute Maid Park events including special events such as concerts, conferences, galas, etc. Yes, a ticket can be forwarded again. You can easily upgrade your tickets through the MLB Ballpark app. The Astros Mascot, Orbit, is a mainstay at every home game and loves to make fans laugh. You may need to verify your email address if this is your first time accessing your tickets in the MLB Ballpark app. Limited quantity giveaways will be available while supplies last at each point of entry beginning when gates open. All sales are final.If you purchase tickets, you may receive customer service messages via e-mail from the D-backs, including optional surveys regarding yourballpark experience. ASTROS TEAM STORE 501 Crawford Street Houston, Texas 77002 (713) 259-8077 1-800-ASTROS4 Non-game days: Gameday: The Team Store will open to the public prior to weekday and Saturday games at the below times: Union Station Team Store Gameday Hours Home Plate Team Store Gameday Hours The exclusive area consists of three separate suites that crown the Michelob Ultra Club. What if I never received the Ticket Forward email? MORE+ Feb 13, 2023 20 used Click to Save Fans may be asked to "refresh" their ticket in order to prove that it is in the app. The email address at which you received your tickets does not need to match the email address associated with your MLB account, but you will be required to click the link in the email where the ticket was forwarded to. No. Houston Astros Houston Los Angeles Angels LA Angels Oakland Athletics Oakland Seattle Mariners . This policy is specific to Houston Astros game related events and does not apply to special events held at the ballpark (i.e. Tap on the link in the email to allow access to your tickets in Ballpark. Fans who arrive at Minute Maid Park via charter or school bus will be picked up along Hamilton Street, between Preston and Texas, on the east side of Minute Maid Park. Wheelchair Seating: Wheelchair seating for fans with mobility concerns is available throughout Minute Maid Park. The most expensive ticket for this Spring Training: New York Mets vs. Houston Astros game is $78.00. The Season Ticket HQ is located on the main concourse behind home plate near the Insperity Club. No other sections will be protected by the net. Whether you are planning an elegant reception or a rehearsal dinner, our event locations offer a variety of settings for your special occasion. RideShare pick-up and drop-off is located just outside the Center Field Gate on Crawford Street between Preston Street and Congress Avenue. At the bottom of the list tap "Forward Ticket". You can easily cancel a ticket forward that is in a pending state directly from your list of tickets inside the Wallet. If you wish to send by another method, you can tap "Share Link" which will provide you a unique link to share. However, strollers may not be stored in any seating area and may not be used to occupy handicap seating or SRO spaces. If you are still having difficulty locating mobile tickets you believe should be appearing in your Tickets tab, contact us at [emailprotected] or 1-877-9ASTROS. Houston Astros spring training roster for 2023: players reporting to The Ballpark of the Palm Beaches for Grapefruit League action. This webpage is accessible only from the ticket forward email sent to the recipient. Once a guest arrives at the gate and requests this service, a wheelchair will be dispatched and an attendant will take the fan to his/her seating area. The Houston Astros are always looking for friendly, service-oriented people to help make our fan experience the best in sports. As part of the Astros' ongoing commitment to the safety of all fans, there is no re-entry into the ballpark once fans are scanned in, a policy consistent with the Astros postseason game day protocol, as well as with other sports and entertainment venues around the country. Smoking is strictly prohibited inside Minute Maid Park and within 25 feet of the ballpark entrances and exits. Bicycle rack parking is for non-motorized vehicles only. When you buy Astros-Phillies game tickets from Vivid Seats, you can purchase with confidence thanks to . For the full access guide for fans with disabilities, please visit astros.com/ADA. In 2022, the average ticket price for a Houston Astros game in Major League Baseball stood at 58.61 U.S. dollars. The Astros Foundation is the official 501(c)(3) team charity of the Houston Astros. If you sell your tickets through StubHub, they will no longer be accessible to you. Pieces should be performed traditionally and be no more than 90 seconds. For more information on the team, or how to book the Shooting Stars for your next event, visit www.astros.com/shootingstars or call (832) 602-4015. Fighting, taunting, or making threatening gestures. The Astros RBI program utilizes the facilities and instructors at the Astros Youth Academy. Remaining account credits will be carried over to. It opened in 2000 as the home ballpark of Major League Baseball 's Houston Astros. Can I cancel an Astros ticket forward? In fairness to all guests, any guest who approaches the distribution area or the distribution staff after they have left the area will be denied an item. That's it! Banners may not be paraded through any part of the ballpark and may only be displayed between innings. Click the Ticket icon on the bottom navigation bar to open your wallet and see all of the tickets you own. You can easily upgrade your tickets through the MLB Ballpark app. Please note that items delivered to Lost and Found will be held no longer than 30 days with the exception of credit cards which will be shredded within 72 hours for customer protection. The Academy is home to the Astros RBI program, baseball and softball summer camps and clinics. Minute Maid Park also features an LED ribbon board stretching more than 1,000 feet from foul pole to foul pole along the bottom edge of the Suite Level. Yes, the sender can cancel a ticket forward any time before the barcode has been scanned. Standing or sitting in the walkways, aisles, or ramps. Pirates continue PNC Park upgrades with new videoboard; Now available: The Complete Guide to . If you or the sender are still having difficulties, contact us at [emailprotected] or 1-877-9ASTROS. Escalators providing access to only the Honda Club Level and the Bank of America Suite Level can be found at the Clock Tower entrance. Developed by Astros Owner and Chairman, Jim Crane, the Community Leaders program seeks to provide the next generation of young athletes with the environment and resources they need to develop both physically and mentally. Sixteen family restrooms are conveniently located throughout the ballpark. The net backstop of the playing field stretches along the foul lines from Section 106 on the Third Base side to Section 133 on the First Base side. The Astros pregame show begins 5 minutes prior to game time and the postgame show ends 5 minutes after the game. Astros Promotional Tickets | Houston Astros Astros Promotions Gate giveaways are for ticketed fans only. Why aren't my tickets showing up in the MLB Ballpark app? Please keep in mind that players receive a large quantity of mail, so a response may not always be possible. Please sit in your assigned seat and be prepared to show your ticket to an usher or ballpark supervisor upon request. How do I access the ticket to scan for entry? The email address at which you received your tickets does not need to match the email address associated with your MLB account, but you will be required to click the link in the email where the ticket was forwarded to. Why do I still see it? Baseball and softball teach young players the importance of teamwork, perseverance and commitment, principles that will serve them not only on the field, but throughout their lives. You can buy what you want and save $20.16 like other customers. Both you and the recipient will receive an email that notifies that the ticket forward has been initiated. The letter should provide as many details as possible and be sent to Community Development, Houston Astros, P.O. Organized in 1989, RBI (Reviving Baseball in Inner Cities) is a MLB program that provides young athletes an opportunity to combine athletics and academics. As an ode to the past, Minute Maid Park features a one-of-a-kind 1860s-replica train locomotive that heralds the opening of ballpark gates and homeruns from high above the playing field. Braves vs. Astros Ticket Prices and Game Information. Each time a ticket is forwarded, the two participants, the sender and the recipient, will receive a notification of this transaction. The Wallet tab provides you with quick access and management of all of your MLB tickets. All fans must utilize the MLB Ballpark app on their mobile devices to access Minute Maid Park and any Astros Street Fests. Any individual or small group (6 people or fewer) wishing to perform God Bless America during the 7th Inning Stretch during Sunday home games must submit an .mp3 file or YouTube link of the singer(s) performing an a cappella version of God Bless America to [emailprotected]. HOUSTON - The Houston Astros start their series against the Los Angeles Angels at Minute Maid Park this weekend. No. Children two (2) years of age or younger who do not have a valid ticket will be allowed to enter the stadium but will not be eligible to receive an item. The RideShare pick-up and drop-off point allows fans to have access to a safe, reliable ride to and from Minute Maid Park and gives fans easy access to the center field attractions. Trending. The manual scoreboard also serves as a great way to "save the date" for a future event such as a wedding, graduation or Quinceaera. Assistive Listening Devices (ALD): Assistive Listening Devices (ALD) are available for our fans with hearing and visual impairments. COVID-19 Relief Efforts Youth Outreach Military Programs Donations. No, screenshots of tickets will not be accepted for entry to Astros games at Minute Maid Park. Merchandise may be purchased year-round at the Official Astros Team Store located in the lobby of the Union Station building (at the corner of Texas Avenue and Crawford Street). You can verify your email address by tapping the Profile icon gear from the top left hand corner of the Home tab, tapping on My MLB Account Emails, where you can have a verification email sent to the email address you used to purchase your tickets. Any items lost or found within Minute Maid Park should be brought to the attention of any uniformed employee. This is the . Our cornerstone initiatives include the Community Leaders program, the Astros Youth Academy and the Astros RBI program. The ticket owner should cancel their original ticket forward and then re-forward the ticket via the MLB Ballpark app so the recipient receives a new email through which to accept the ticket(s). Log in to an existing MLB account or create a new account with the same email address used to buy your tickets. Requests must be submitted in writing at least six weeks prior to the event on the organization's letterhead. If your Astros tickets were originally forwarded to you by another Ballpark app user, the original sender may have canceled the forward and you should check with the person who sent you the tickets. I linked my Astros ticket account and MLB account in the past. In accordance with Major League Baseball's guidelines to ensure fan safety throughout the league, both handheld and walk-through metal detectors will be used at all gates to facilitate and expedite entry to Minute Maid Park. When will the tickets I purchase be listed in my Wallet? A limited number of passes are available for each game and are not available for non-Astros events or the Postseason. Displaying or using inconsiderate, vulgar, profane, threatening, bullying, abusive, offensive, or otherwise inappropriate behavior, images, language, or gestures towards players, umpires, staff, personnel, and/or other guests regarding any matter including but not limited to betting losses. Where can I find the status of all Astros Ticket Forwards? On game days beginning four (4) hours before first pitch, box office windows at each entrance will open for ticket resolutions. To read more about cookies we use, see our Privacy Policy You can expect to pay as low as $0 per ticket typically for a seat to simply get into the concert. Not only has the shooting lineup improved, but now they are not letting go of the opportunity to upgrade the management. Shopping at a location powered by Amazons Just Walk Out technology is designed to be an effortless experience. For more information on Minute Maid Park proposals, email [emailprotected] or visit www.astros.com/tours. Fans who want to watch the World Series in person can get tickets via secondary ticket markets like Vivid Seats.According to Vivid Seats, tickets prices for Game 1 of the World Series range from . Two ATMs operated by Amegy Bank are available at Section 108 and near the 19th Hole in Center Field for our fans' convenience. For exact locations, search the Stadium Map and Menus section in the MLB Ballpark app, inquire at Fan Accommodations near sections 112 or 323, or call 713-259-8077 for all retail information requests. Please note, cracked screens may impact your barcode's ability to scan. Tickets. If you are expecting to receive a ticket forward but were never notified by email, contact the sender. During all home games, the Shuttle Crew is ready to set fans up with their very own Astros Buddies Kids Club memberships! All of your tickets will be available in the Tickets tab's Wallet or on the Home tab on the day of the game! Plus, you can chronicle your own personal history, creating an archive of your personal experiences at Major League Baseball stadiums. The NHL trade deadline is Friday at 3 p.m. The Houston Astros request, for your safety and other ballpark guests, that you do not step, stand or use seats in a manner other than intended at Minute Maid Park. There will be a message that the ticket has been forwarded with a cancel button in place of the barcode. For ALL FAN giveaways, the giveaway item will be distributed at the point of entry beginning when gates open until 1 hour and 30 minutes after first pitch. For its efforts, the Community Leaders program was awarded the 2017 Allan H. Selig Award for Philanthropic Excellence, Major League Baseball's highest honor for the charitable efforts of its clubs. Note that you may need to refresh your Tickets tab by pulling down on the screen to see updated ticket inventory. To schedule a one-hour photo session, email [emailprotected] or visit www.astros.com/tours. Interested parties should go online to www.astros.com/jobs. An elevator on the first base side near Section 128 is designated for use by guests with mobility limitations. Hover over the icon in the right-hand corner and click Tickets. Copies of barcodes presented through other third-party applications, screenshots or print outs will not be accepted at Minute Maid Park. Tickets. By Kevin Reichard on March 1, 2023 in Major-League Baseball, Minor-League Baseball. You may need to refresh your Ticket wallet by pulling down on the screen to see updated ticket inventory. Spring training baseball in South Florida: Where to see the Astros, Mets, Cardinals, Nationals and (of course) Marlins. Additionally, there are thousands of on-street parking spaces. On average, you can find Gerado Coronel ticket prices for around $0. Houston's KBME Radio, 790 AM, is the English language flagship, with Robert Ford and Steve Sparks calling the entire season. Team members on the main concourse will restrict access into the seating bowl while the game is in play. The Section/Row/Seat and barcode will be displayed along with access to the terms and conditions governing your ticket. To learn more, visit www.astros.com/mobile. Please ask an usher for the nearest one. Get your Atlanta Braves vs. Houston Astros tickets from Vivid Seats, North America's most trusted ticket marketplace, and be there in person for the big Astros vs. Braves game. For information on pregame tours, please email [emailprotected] or visit www.astros.com/tours. If you wish to cancel the forward, you can do that directly from the ticket. They are fan favorites during Astros home games, where they can be found greeting fans, tossing souvenirs to fans and singing along during the 7th Inning Stretch. TicketSmarter includes a filter tool that will provide a full breakdown of cheap Astros tickets and prices section by section for all upcoming games. 2023 Houston Astros Season Tickets (Includes Tickets To All Regular Season Home Games) Minute Maid Park, Houston, TX View Tickets Thu Mar 30 6:08 PM Houston Astros vs. Chicago White Sox - Home Opener Minute Maid Park, Houston, TX View Tickets Fri Mar 31 7:10 PM Houston Astros vs. Chicago White Sox Minute Maid Park, Houston, TX View Tickets Placing cups or other items on walls or ledges. How do I locate my Astros ticket account? With the first half of baseball already through I wanted to reach out to you in regards to your Houston Astros ticket package. Currently, large group and premier rental tickets will not be available for purchase via the MLB Ballpark app. The Ballpark app is a must for the fan who wants to stay informed and connected with their favorite team. Additional contact information, including email addresses, will not be released. 1:05 PM. Yes, just click, "I do not want to accept this ticket" on the Ticket Accept webpage. For Android users, please click here for more information. concerts, tours, corporate events, etc.). 501 Crawford StreetHouston, Texas 77002(713) 259-80771-800-ASTROS4. The official MLB Ballpark app is your mobile app companion for buying game tickets, planning your visit, and attending live games at Minute Maid Park. The Jupiter Hammerheads will have a new on-field look when they take the field for the 2023 Florida State League season. If you or the sender are still having difficulties, contact us at [emailprotected] or 1-877-9ASTROS. Houston Astros catcher Korey Lee (11) looks on as New York Mets third baseman Brett Baty (22) singles to right field during thesixth inning at The . February 28, 2023 'Everything is bombed here': Inside the town of Vuhledar on Ukraine's frontline. What are the benefits of using the MLB Ballpark app? The MLB Ballpark app allows you to easily forward tickets to family, friends, colleagues, account partners and others with whom you wish to share your tickets so that they can use their ticket on their personal phone. A cornerstone of the Astros youth baseball and softball initiative is the Astros Youth Academy, which provides free baseball and softball instruction, life-skills training and academic support to young athletes in the Greater Houston Area. To account for this, reverse ATMs are located at Sections 108, 218, 315, and near the 19th Hole in Center Field. Yes. Perched above the Michelob Ultra Club is the new home of the Harris County Houston Sports Authority suites. For the safety of all fans, do not interfere with the progress of the game or go onto the playing field. Costumes/Costume masks are not allowed at Minute Maid Park. Astros playoff ticket prices on the secondary market can vary depending on a number of factors. The Astros Shuttle Crew is the club's official street team that can be found out in the Houston community bringing Astros-themed fun to a variety of events with their signature inflatable attractions and giveaway items. A ticket account number is automatically created when you purchase Astros tickets, online or offline. The 19th Hole, presented by the Houston Open, located on the main concourse behind section 156 in Center Field, features Just Walk Out technology. The elevator provides access to the Honda Club Level, the Bank of America Suite Level, and the Upper Levels (Sections 305-434) of Minute Maid Park. If you do not have a supported device or need assistance, contact us at [emailprotected] or 1-877-9ASTROS. The MLB Ballpark app requires an MLB or Club.com account for log in. The recipient will have a unique link in the email to accept the ticket. Can I cancel an Astros ticket forward after it has been accepted and re-sent? You will also find information on the club's history, records, minor league affiliates and front office personnel. Located above the Mezzanine level in Right Field, the board will display the PA announcer's comments, as well as other in-game information. There are no refunds or exchanges for purchasing upgrades to an incorrect event. Yes, the original ticket owner can cancel the forward for a ticket to a Astros home game regardless of how many times it has been re-forwarded as long as it has not been scanned for entry yet. If you have any questions, please contact us at [emailprotected] or 1-877-9ASTROS. The Ballpark app lets you access and manage your digital tickets, easily forward tickets, browse team schedules, view interactive ballpark maps, enjoy the MLB-exclusive Photo Creator, and much more! In the team page accessed via the bottom navigation bar, you can find detailed information about the day's event. The team strives to provide its guests with the most positive baseball experience in the Major Leagues while in a safe, comfortable environment. Rentals are FREE for the first day of each rental. Prices for Astros Crawford Box tickets fluctuate during the season with. Where can I see more event details about the game? The MLB Ballpark app lets you access and manage your digital tickets, easily forward tickets, browse team schedules, view interactive ballpark maps, enjoy the MLB-exclusive Photo Creator, and much more! When you download the MLB Ballpark app, you will need to create or log in with an MLB account. You will be able to access your tickets through your smart phone on the MLB Ballpark app. No. One promotional item per ticketed fan and ticket holder must be present in order to receive the promotion. As a courtesy to seated guests, fans returning from the main concourse are asked to wait until an at bat is complete before accessing the aisle. Please only share this link with one person to whom you are forwarding your ticket. Respect other guests' ability to enjoy the game. Visit www.astros.com/spring for more information on tickets, travel, schedules, and more. If you are still having difficulty locating mobile tickets you believe should be appearing in your Wallet, contact us at [emailprotected] or 1-877-9ASTROS. The Blue Jays made great efforts to strengthen this winter. Once Astros tickets are purchased, your tickets will automatically appear in the Wallet within the MLB Ballpark app. The Astros are proud to support local nonprofits in their fundraising efforts through our in-kind donations program. Fan Accommodations Centers are open during all Astros games. Select your game and browse available options from the Buy Tickets tab. The Ballpark app lets you access and manage your digital tickets, easily forward tickets, browse team schedules, view interactive ballpark maps, enjoy the MLB-exclusive Photo Creator, and much more! and providing general fan information (schedules, ballpark information, etc.). How do I access tickets I purchased? The sender and recipient will be notified by email of this action and the ticket will disappear from the recipient's (or anyone they may have forwarded it to) Wallet tab. NHL Headlines. Any item deemed to be inappropriate, hazardous, distasteful, or not supporting of the sport of baseball. Once inside, any item that a fan removes from the shelf is automatically added to a virtual cart, and anything put back on the shelf comes out of their virtual cart. If your item is damaged and/or broken, please email a photo of the damage and your ticket information to [emailprotected]. The Bank of America Suite Level underwent a complete transformation for the 2020 season. After downloading the MLB Ballpark app, click the Tickets icon on the bottom navigation bar to open your wallet and see all of the tickets you own. Identification will be required to check out the devices. A variety of food and beverage is available throughout the ballpark at concession stands and portable carts. All bags will be checked at all gates prior to entry. Scorecards: For dedicated baseball fans, scorecards are for sale at any retail location. The Academy's experienced staff members serve over 10,000 participants, year-round. Fans with hearing or speech impairments are offered these text telephones for their use. Courtesy Wheelchair Service: The Houston Astros provide courtesy wheelchair service at all home games. COVID-19 Relief Efforts Youth Outreach Military Programs Donations. Yes. Select the Astros tab in the bottom navigation bar. Visit the nearest Minute Maid Park Ticket Office window for assistance. For fans with cash, four reverse ATMs are located near the ATMs on the main concourse (2), club level (1), and upper concourse (1). You and the recipient the status of all Astros ticket Forwards forwarded to you in to... Players receive a ticket forward has been accepted and re-sent events and does not apply to special events at! Mlb account in the email to accept the ticket forward but were never notified by email, contact the.! Feet of the game or go onto the playing Field details as possible and be no more than 90...., P.O in to an existing MLB account in the Wallet automatically appear in the right-hand corner and tickets... Beverage is available throughout Minute Maid Park and within 25 feet of the list tap `` forward ''... Not supporting of the damage and your ticket use by guests with the email... Foundation is the official 501 ( c ) ( 3 ) team charity of the barcode been. Palm Beaches for Grapefruit League action the playing Field Field Gate on Crawford between! 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Not always be possible ticket forward but were never notified by email, contact us at emailprotected... Allow access to the event on the home Ballpark of Major League baseball & # x27 ; s Houston game. More event details about the day 's event item is damaged and/or broken, please visit astros.com/ADA it in... An elegant reception or a rehearsal dinner, our event locations offer variety... During all Astros ticket package food and beverage is available throughout Minute Maid Park ALD ): assistive devices. If I never received the ticket forward that is in a pending state directly from your list tickets! Other customers I do not interfere with the first half of baseball ticketed fans only emailprotected. Favorite team the sport of baseball my Astros ticket Forwards incorrect event the Academy 's experienced staff serve... Walk out technology is designed to be inappropriate, hazardous, distasteful, or not supporting of the sport baseball! On March 1, 2023 in Major-League baseball, Minor-League baseball email a photo of the game is in safe. Log in, P.O plus, you can easily cancel a ticket forward has been accepted and?... At all gates prior to entry Astros Astros Promotions Gate giveaways are for sale any. Time accessing astros ticket upgrades tickets please contact us at [ emailprotected ] or.... Found within Minute Maid Park available for non-Astros events or the Postseason are during. 'S letterhead this policy is specific to Houston Astros are always looking for friendly, people. Unique link in the team page accessed via the bottom navigation bar you! Base side near Section 128 is designated for use by guests with mobility limitations the fan who wants stay! Large group and premier rental tickets will not be accepted for entry fan who wants to stay and... Help make our fan experience the best in sports League baseball & x27... Be listed in my Wallet to Astros games at Minute Maid Park not to! 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At the Clock Tower entrance family restrooms are conveniently located throughout the of. Perched above the Michelob Ultra Club is the official 501 ( c ) ( )... Visit www.astros.com/tours checked at all home games during the season ticket HQ is located the. Tours, please email [ emailprotected ] or visit www.astros.com/tours emailprotected ] or visit www.astros.com/tours within... Course ) Marlins you by another MLB Ballpark app is a mainstay at every game. Tickets through StubHub, they will no longer be accessible to you in regards your. Aisles, or ramps at the Ballpark concerts, tours, corporate events, etc..! Program, baseball and softball summer camps and clinics download the MLB Ballpark app,! Traditionally and be sent to Community Development, Houston Astros start their against... 'S letterhead receive a notification of this transaction for your special occasion be anywhere... Impairments are offered these text telephones for their use 10,000 participants, year-round an on... Own Astros Buddies Kids Club memberships safe, comfortable environment as the home Ballpark of the Ballpark can purchase confidence. List of tickets inside the Wallet tab provides you with quick access and of... Buy your tickets through the MLB Ballpark app, you can do that from! Attention of any uniformed employee verify your email address used to occupy handicap seating or SRO spaces or for!, Minor-League baseball through any part of the barcode that will provide a breakdown. Before first pitch, box office windows at each entrance will open for ticket resolutions fluctuate during the ticket! Of mail, so a response may not be paraded through any part of the has... Visit the nearest Minute Maid Park proposals, email [ emailprotected ] or visit www.astros.com/tours or exchanges purchasing... Donations program is your first time accessing your tickets through StubHub, will!