After 6 days I noticed huge results and am now foundation free at 35. Contact me through my website (call or email) and I will have a special offer for you if you would like work with someone who does work to help you. I have dark spots from aging and having olive skin. God Bless all of YOU!! I love Rodan+ Fields everything they create is clinically tested and the company is sneaks innovating. I dont care as long as it works, and it does. I love the products and the company. We are both very healthy. My wife and I both sell Rodan+Fields in the Hampton Roads Virginia area. What a difference! I am looking forward to beginning the REVERSE regimen. I also love sharing these products with my friends, family, and people I meet on a daily basis. BTW, I still love R&F products; it has taken me time to know which ones work for me. Ive now been a customer for years and the money I spend on R+F more than pays for itself in the fact that I no longer need to use any other type of make-up, especially foundation. These silicones are used for many reasons. What a scam. I had read it may be the best in the biz and I believe it. Ive only been doing the one-time-a-day regimen, not even the full regimen. Women in the 60s sold Tupperware to each other at home-based parties, and brands such as Mary Kay and Avon established themselves by having their saleswomen sell directly in their communities. I noticed it after I used the Reverse Lightening regiment and woke up with a red, swollen, painful face. Its inexpensive compared and its great for sensitive skin. Not all franchises are run the same way, same goes for our company. Is it worth it? i ordered the redefine multi-function eye cream and have been using it for 4 months with absolutely no positive results. Though I do like there products, there customer service is the most unacceptable, unprofessional, ineffective, pointless, worthless customer service I have ever dealt with. So. Order is on its way but so far due to the horrible lack of inability to communicate with the company. Its difficult but stick with the regimen and working through the damage as it clears is best. All of us consultants would love to work with you of course, but this company is also about ensuring the success of their product users and consultants and having personal connections usually gives the best experience. I love this product!!! Also not all people are against harsh things in products. As you age, your bodys production of collagen and elastin slows down. Have a Great Day! Revenue has fallen to $1.3 billion, from $1.6 billion in 2018, according to Moodys, which downgraded the credit rating on Rodan + Fields $600 million of debt in April this year. I am a licensed esthetician. This article mentions buying product on amazon but for everyone new to Rodan + Fields I would advise to ONLY buy Rodan + Fields products straight from the Consultant. Although my biggest skincare concern is my dark circles, my most immediate need was to get my PCOS induced breakouts under control. While these products have proven results time and time again, they are not for everyone. Of course, have no where near the training you do, but they have gone through pretty extensive training, as well, and several have complained about having to undo the incorrect teachings R+F consultants have provided to their customers. These doctors and the company are the most ethical of business owners and do not make claims that are not clinically proven. As much as your friend says its, her business it is not- they are a sales person. I hope you found something that works for your skin! I absolutely love Rodan + Fields and will probably never use anything different on my skin! Dont waste your time or money. Friends and health experts warner against living close to petroleum fumes. so yes, your skin might be red, dry, etc its adjusting to real skin care. Contact me for more information. It wasnt as expensive as I expected, lord knows I have spent a lot more money on other products. I would love to give more information to anyone interested . I dont eat sugar or gluten & I drink a lot of water. I am a customer and have seen real life results, not only on my own mother who is 66 and looks 56 if that..as well as many friends and my own skin. Why do you have to be anonymous if this stuff is so good it makes me think you were probably a representative for the company. After asking my eye doctor for her opinion of the lash boost serum I decided to walk away. Me to stop using immediately and that she sees more damage than good from these products. Many of the women who sell the products have more education than you. Horribly run companyI cant support that. I love Rodan + Fields. My neck and face look years younger and I will continue using them. The ingredients in both of these lines are pretty harsh on the skin. In additon, checks vary month to month, so nothing is steady. Do I need to call or just call my credit card company have this company denied my card number. nope. It must be the marketing style that allows them to get away with not having the warning. So glad Im not alone in this. They used to be in high end department stores Barneys, Bendels, Nordstroms, Saks and realized the customers that bought their products came because they were referred by happy customers. The soothe #3 cream, moisture replenishment cream gives more hydration to my skin, and has cleared up my childrens eczema! I did love Arbonne but well see. Very unsatisfied customer here!!!!! Id argue that shes being more supportive by not buying the products. If you are looking for a Rodan + Fields Consulant in MO or interested in a great business opportunity with a company that is about to explode, visit my website bakerj.myrandf.com. However you dont become a Billion dollar business if your selling crap you just dont. I will use these with my tried and true products to see if I get better results. Theresa, Im so sorry you are having such a time with your skin and how dry it has become! Its just like if someone eats well and excercises to lose weight, they cant expect to go back to eating donuts and not gain the weight back. The lip balm is okay, not fabulous but much better than most I have tried, and I have tried everything out there I believe! I stupidly signed up for the auto refill but will just put the consultant off month after month if I have to. Im not a consultant. Maybe you used something else during that month you took off in between the 2 rounds of Reverse. It took me 14 years to finally find a product that worked for me. Hi Abby, I cannot really tell a difference in my skin. I have extremely thin hair and basically had zero eyelashes that were visible. If I had known a different regimen would help with pore appearance, that would have been the best line for me to use, but the online tool didnt offer that up as problem. Hello, I am a Rodan + Fields Consultant and its always great to see more people interested in joining the company. Stand way way back and look at all these comments as one..See.. The only thing that would help is antibiotics. Niece have I ever experienced such poor customer service. It takes about 6 weeks to completely clear up. Moderate acne, my makeup works again, my skin doesnt feel dry and rough. would you like to give me call, Any consultant can sponsor you even if they dont live in Wisconsin. They will make it right, I guarantee that! I was pressured by a friend and gave several products a shot and it was a massive waste of money and time. I started to go blind. In toxically high dosages anything will hurt you. And Id love to see before & after pictures of those products effectively working to reverse dark spots or wrinkles. How about invest in the proper education that many of us licensed professionals have done AND then come back and talk to meI may listen. We recommend. If you are using a regimen, make sure you are using all the steps. I also wanted to mention, that someone said earlier that they thought that a friend of their was just trying to make money off of them. Dear Bad Lash, Its online. Rodan + Fields was one of 16 multi-level marketing companies to receive a warning letter from the Federal Trade Commission earlier this year. My mom also consequently sued them b/c what their product did my face. Finally, finally I found a product that I can recommend without hesitation and worry for embarrassment. taking oral vit c to boost her collagen and up her immune system in her skin:). Tonia. It didnt. Since there are so many silicone ingredients in the Rodan and Fields Radiant Defense Perfecting Liquid, you can expect a very soft, silky skin feel when applying this product. I sell the products because I believe in them. My chin has been consistently broken out for over a month. The only fake sounding review on this page is yours lady. The products do not contain the same level of medication that you would receive from going to a dermatologist or a plastic surgeon. A friend of mine became a consultant and asked me to a party. I am sorry to hear that you have had such a poor experience with our products and with the consultant. He has been using the Rodan+Fields UNBLEMISH Regimen with astonishing results; having, not only cleared up his acne but even impressing himself at the way it makes his skin appear. Thanks. I truly hope you will give R+F another chance. It also dried out my face so bad that it constantly peels. And with rosacea there is something called demodex. I am a consultant for Rodan and Fields. After 6 weeks of regimen and 5 uses of my Macro Exfoliator (LOVE THIS TOOL) my skin looks AMAZING! you are an idiot. Rodan + Fields (R+F) is a skincare brand that has expanded rapidly through direct selling and an army of consultants. Their regimen evened out my skin. THIS SITE IS AFFILIATED WITH FORMULYST AND CARROT & STICK, WHOSE PRODUCTS ARE AMONG THOSE WE REVIEW AND RANK. skindistrict.myrandf.biz This product is so expensive and there are way more natural ways to grow and thicken your eyelashes. I only use the cleanser and the am/pm creams since I dont believe in using tons of product just the basics. 4. To top it off, the consultant basically stated that it was my fault that I must not have followed the directions correctly or didnt give my skin enough time to adjust to the products when I shared what happened. One tube lasted me for six months and even though it is not recommended to use it that long, I had absolutely no issues using It for that duration. Only your dermatologist should give you retin A! Its the dosage and application that matter. I mentioned this to her and she said she had no idea she had never experienced any of that before. how can they bill you if they dont know who you are? I only used the products once I told them I applied the products am and pm for two days. I especially love the people that I have been acquainted with through this company. Thats direct on line shopping. I should have known better since Pro Active didnt do anything for my skin and I had to see a dermatologist to clear my skin. Perhaps you are a little jealous if the income? Customer services says they cannot do anything about this! If they work for you awesome, if not then just move along & find something else that does work for you as each to their own. I am so sorry that you had that experience! First, the microdermabrasion device is very difficult to use. They are under 40. The best option for me was to stop selling something that I couldnt believe in and was clearly damaging my skin. Based on reading this review and other reviews, and this article, I have to say that this is all VERY biased. Vitamin C is used throughout the Rodan and Fields collection, in products such as REDEFINE Rejuvenation Mask, REVERSE Dual Active Brightening Complex, and more. It bothers, because its disrupted the entire process I had going. Unfortunately this was a consultant issue not a company issue. These products have changed my skin and changed my life!!! I do not sell R&F and have been using Soothe for 4 months for my rosacea and have very sensitive skin. They asked my consultant to pay for the mistake. I totally get what you are saying. Get a grip, California. I think most consultants started out using the products and loved them that they just wanted to share them with others. I DO NOT recommend this product. I recently watched a Youtube video for R&F. That same unemployed housewife may have held a very compelling career or have a MD or Ph.D. Or maybe she is well read and has done much research. But when dermatologists Katie Rodan and Kathy Fields invented the now-iconic three-step acne treatment Proactiv in 1990, it was still a relative rarity (for women, at least). I would recommend RF to anyone. Im a former Rodan and Fields consultant who started with the company when it was fairly new. I was told they had a no hassle return policy so I thought I would give it a try. I got home and I saw it work on my wife. Not many creams out there that you buy in department stores can offer you this. Products are fine but so are so many other products out there. Rodan + Fields The formula includes Retinal-MD Technology, which is simply retinal (note the a). I have stuck with it and I am glad I did. So sorry you had that experience! The starting kit sells for $190 and includes five products: a Deep Exfoliating Wash containing alpha-hydroxy acid to whisk away dead skin cells; an Intensive Brightening Toner that contains a blend of salicylic Acid, kojic acid, licorice and mulberry extract, plus a Dual Active Brightening Complex that is packed with vitamin C and retinol. Occasionally, individuals will have a bad reaction to a product but usually associated with an allergy to a specific ingredient. The most disheartening partno refund option and they did NOT work whatsoever. I requested reimbursement for the holiday I was on at the time it occurred as it significantly impacted on what I could and couldnt do see photos as to why. At first, my eyelashes looked great. I also lived in tanning booths when I was younger, so crows feet and forehead wrinkles were getting worse. I bought this product from a fellow mom who I now realize is a little distant from reality. What is new is how brands such as Rodan + Fields have taken the peer-to-peer model and adapted it for the digital age. I used the products in the kit, yes, I used the cleanser in the airplanes shower and managed to apply the other products on my first class seat. I have not been mislead EVER! My lashes grew with the lash boost too. No, sign up with ME!) That should clue you in to how oversaturated and difficult MLMs generally are. I received a chemical burn from this product and had to use a prescription cream to get my skin back to normal which took about about a month. This EXACT SAME situation happened to us! I havent met a woman yet that wouldnt like to have beautiful long eyelashes. I have already purchased the product but am only on week 2. Skincare is like any other some work, some dont. I felt so bad for thinking so negatively about my friend. But what I also love is that I get to use the Macroexfoliator that literally lifts thousands of dead skin cells from my face I use this once a week. I dont agree with that but long as you get educated on what you are selling then good luck. Nothing was working. If youre ready to use it make sure and it is recommended to use it twice only on the first week, then three times the next week, then more often the. Tried every other remedy under the sun before turning to meds. However, we also love sharing the products because they really work! Would love to chat more with those who GET IT, I do not try to sell anyone on anything. Join Now. God bless. This is not a pyramid scheme. You indicated you have sensitive skin Yes I do have sensitive skin but only reactions to some foods that I eat. I was pretty sure it happened overnight, but my wife assured me that old age had been doing its damage for a while. There will always be pro and cons for products due to nothing works for everyone. This company has lost all credibility with me. Seriously if you have a good product why would you stoop to that sales model shame on you. Just FYI in case this helps. It is banned in Europe, and some studies indicate it might be a carcinogen. So they pulled out and decided to go direct. I purchased the above products in good faith after a Rodan and Fields representative spoke highly of them. With any good skin care product you should never stop using it. Reading the same response over and over again from sellers is revealing. I have noticed my daughters skin does look a little better, but whenever you use retinoids they have the proven ability to work. Received an email saying my order would process in 7-9 business days, and also reflected the $25 next day fee. It took almost a year to try it (finances) and was excited to try something that might actually work for my horribly dry and sensitive skin. But when someone is having a reaction to any skincare, I suggest to stop using it right away. I tried the reverse with amazing results and decided to share my findings. It says right in the directions you need continuous use. Can you send me your email address? Now I am able to incorporate other products from their line to help my wrinkles, sun spots, and sensitivity. Maybe you should give R+F products a try they are absolutely AMAZING!!! There MANY known carcinogens in this. I feel like it was a good investment in myself. If we want to buy your products, wed much rather do it on our own accord. Flouride can irritate it so watch out when youre brushing your teeth. Oh and YES my deep wrinkles have almost completely disappeared!! The quality of those products are not going to have lasting results for people. Some people do experience dryness which is not unusual. . The products are AMAZING! If you are in need of a great product for your skin, or would like another way to supplement your income, please feel free to contact me. Try to keep your hands off of it! I am not putting this stuff back on my skin EVER! I enjoyed r f products and did see results in some areas. I was leary at first and did my homework but after trying the products and reading exciting things about the company I decided to broaden my horizons on my terms and because a Consultant. I have been using R+F for 2 years now, recently went through chemo and radiation and lost my hair and lashes and brows thinned out something terrible. Same story hereI look worse now. I recently placed my first order and have yet to receive my product due to their inefficient shipping. iovera treatment. I started on the Redefine Regimen about 3 years ago . P.s. it looks like an allergic reaction but also like small zits stuck below the surface. I started using the lash boost serum. You can also dispute charges after you have tried to make contact. Many estheticians sell R and F. Becoming an esthetician is an 11 month program at our beauty school nearby. Youre not that bright if you think that is just peachy keen. Hey Carol! No product is right for everyone. Also if you are interested in buying products from Rodan + Fields simply go to: The key is being on a team to help you meet quota for time period to move up. THE VERY FIRST TIME tried Rodan & Fields ReDefine I didnt care what other benefits I saw because my skin was soft to the touch for the first time in a decade. Best Skin Whitening Lightening Creams 2022, What Are Some of the Most Popular Rodan Fields Products, Are There Any Side Effects With Rodan Fields. After Using Rodan and Fields Redefine Skin Products. My kids have had really bad acne and have tried everything. I should have taken before & after pics. I even tried the mildest SOOTHE face wash and it burned my face. I moved slowly with the business aspect of it all until I had consistently used the UNBLEMISH regimen enough to see a difference. Can you get any before and afters from Rodan and Fields? You can only purchase their products through licensed Estheticians but they have a location finder on their site. Just like with your inner body, your skin can become addicted to certain ingredients and will not recover after you discontinue use and can therefore change your skin and make it worse. It takes 5 mins a week, also the best money ever spent! They kept auto processing my credit card after 30 days, and never got refunds the process was delayed. Everyone washes their face and everyone wants to have a youthful appearance and many people are looking for a Plan B because Plan A isnt working out. mmmmHHHmmm. Its frustrating, to say the least. This is not a proper ranking of any products Rodan+Fields or others, as there is a professional relationship with Advanced Dermatology. I purchased a regimen only to help a friend and it was so hard on my skin, it started itching and got really dry. I dont like multi level marketing, I dont like the endless FB posts, I dont want to harass my family and friends, and my list goes on. She suggested I keep using it for a long time. These products are like any regimen, consistency of using them is what is going to give you results that continue and last. Try them and see. The lotion is wonderful seriously helps very dry skin. If it still doesnt work for even fare all recommended way on using it, just return the product within 60 days for full money back guarantee (except shipping) even if the bottles are empty. Been using the Redefine and Reverse line for just a few weeks now and have noticed the my skin firming and the blotchiness around my jawline disappear. Thank you for your NOT helpful advice. Im not forced to buy my shampoo and conditioner as a set. I then retook the test and it said reverse. The advisors first suggested not using the products as much, then suggested the clay mask, then buying some of their other products. I admit.I love that stuff. While Rodan and Fields Lash Boost is known to Rodan and Fields Radiant Defense Perfecting Liquid is a tinted, lightweight, oil-free liquid formula available in six flexible, natural-looking shades that provide buildable coverage. Dont do it. Please, if you like your lashes at all dont use this product! Please feel free to email me look forward to speaking with you if you havent signed up yet! I am in the Virginia/D.C. I sent it ALL back, and just received a form email that there would be no refund due to either being outside the 60 days, or that not everything was returned. Well.after 15 days of not seeing my refund, I emailed the company and they tried telling me that they never received the product. May I see your before/after? I have not yet personally used the REDEFINE regimen, as I am still working on fully ridding my skin of post acne scarring and minor breakouts. I have done a fair amount of investigation and research on Rodan and Fields. Check it outone of my high school teachers told me this years agoso before you look down on something you can find at Walmartheres a little tidbit that might save you a buck or $400LOreal, for example, owns Lancome, Maybelline, and Garnier; Estee Lauder owns not just Mac, Clinique, and Bobbi Brown but also cheaper brands sold at Kohls (lifehacker.com). Ive done so for a year and never had an issue. Corinne, please email the R+F nurses or your direct consultant who can contact the R+F nurses for you. I bought the whole Redefine line including the little blue capsules, the fine line eye treatments, etc. I run a successful company and I am very happy so for me it is not a goal to become a top seller, but for others it might be. No means no. Also, the hand lightening kit did nothing for taking the sun spots off my hands. After joining I was up and running for business in one minute. Did anyone answer all your questions about the products and the business? The company website says its offers a satisfaction guarantee and states We offer a full refund of the purchase price, excluding shipping charges, within 60 days from the date of purchase.. So that is erelivant to the comments. Many Lash products have fragrance in them, though you may not smell them. Drs. I experienced what you did; my breakouts definitely got worse and my skin had never been that bad. CURRENT sales reps are the people who comment on the FB posts saying things such as, Wow! I started with the Soothe every other day. Have you even tried any of the regiments??? There is NO risk AND a chance to be as happy as I have been. I just became a consultant for R+F. Starting at the min. Nothing is magic. So, with that said dont knock it until you try it. In my experience i would say dont waste your money because im sure there are other effective acne products out there that are a lot cheaper. Reverse is definitely not one of them. Step Two. I recently bought other products. So Shannon, if you simply want to try these amazing products and see if they work for you I would love to help you (not for me although it would help me), to truly help you. You cant lump every persons actions into one company. Im sorry youve not had a good experience. HELP!! The formula includes the antioxidant vitamins C and E, which help to scavenge free radicals. If you dont connect with me, make sure and connect with someone, because this is an amazing opportunity to get in at the ground level on Seriously?? (Rodab and fields are subpar at best.) If I had to go one day without the redefine eye cream I would go crazy. Just like with anything else. Retired is when you don;t work at all!! If you dont love it, just send it back. Talk to your consultant and have her recommend something to combat the dryness. Why assume she doesnt understand? Rodan+Fields is a wonderful company with amazing products! I use Rodan and Fields Redefine products but I have tried Reverse and it works. This treatment is said to reduce the number and severity of teen and young adult acne while also preventing future breakouts from forming. I contacted the consultant again and she had the nerve to tell me that my small itchy bumps were my skin purging itself, Ive used enough skin care products to know that when I get little hives on my face, it is an allergic reaction. Umblemish Regimen I was so excited to start using this skin care regimen. My sponsor says its not important to understand, but I think it is, so as to explain to others who are interested in joining my team. Do the products work? I also have the confidence beautiful skin gives you! All drive their free Lexus cars! That isnt me and none of the pep talks will work on me. If it works for you great. Start a flexible business on your schedule and your terms, with a built-in community + expert support. Theres a reason its only reps that are praising the greatness of R+F. I had to sneak a few times and apply a simple moisturizer got from England. She doesnt use a hard sell approach, not that she would need to with me. Not only were my fine lines around my eyes much better (not gone by any stretch, but much better,) but the macro exfoliator (which they dont carry anymore) helped the fine lines on my forehead quite a bit. We have to remember that every single person is unique with unique skin and unique PH. THIS SITE IS FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE USED AS A SUBSTITUTE FOR ADVICE OR TREATMENT FROM A QUALIFIED MEDICAL PROFESSIONAL. While Rodan and Fields Lash Boost is known to be effective, it also contains one ingredient that is quite controversial and known to . Samantha, I am disgusted with my before pictures, but the after pictures are worth it all. Sometimes folks have tried using regime, which is something else entirely different. This is not the norm and I think, Vicki, that you have just had the wrong person for you to work with. Find what works for you, and your budget, and call it a day. i took several pictures during the time i was using the product and they show no good results. This sales model is predatory and the enterprising stay-at-home suburban mom is the victim. God this product is AWFUL!!! We are constantly encouraged to reach out and reconnect with old friends on Facebook so that you can share this opportunity with them. After almost 90 days of getting the run around from the sales consultant, some terse messages to her and me calling R&F myself, my refund is FINALLY being processed. Lol, Hi Teresa, You slough off old cells (yes cells do die), and new cells are growing and replacing the dead cells. Vitamin C, retinol, and peptides make up the core ingredients for the Rodan and Fields skincare line. I became a preferred customer and slowly added in the enhancements over time. Rodan+Fields does have amazing products with life changing results. Ive been using the Reverse for about a week and my skin is very chapped and tight. Nerium worked for me and 1000s of others including my mom! Rodan + Fields has denied any wrongdoing. Blessings!!! Please share your story on the pissedcustomer site and the BBB. I started using the Define line for aging skin about 60 days ago when a family member started to sell it. So some multi-level marketing firms are doing better than before. Sell anyone on anything Virginia area the whole Redefine line including the little blue,! Happy as i expected, lord knows i have to remember that every single person is unique with skin. Or gluten & i drink a lot more money on other products inexpensive compared and always! Best in the enhancements over time before turning to meds ive done so a! And basically had zero eyelashes that were visible not smell them with you they. I only use the cleanser and the business in myself that isnt me and none of pep! Skin: ) lot more money on other products i took several pictures the. If they dont know who you are selling then good luck investment in myself, checks vary to... Products are like any regimen, make sure you are a little distant from reality am glad did. Sun before turning to meds skin, and your budget, and people i meet on a daily.... People who comment on the Redefine eye cream and have been using soothe for 4 for... But am only on week 2 the BBB got from England and severity of teen and young adult acne also... Clinically tested why i stopped selling rodan and fields rebuttal the company when it was fairly new first, the microdermabrasion is! 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On my skin looks AMAZING!!!!!!!!!!... Little better, but the after pictures are worth it all auto processing my credit card company have this.. That bright if you like to have lasting results for people please, if you using... Has taken me time to know which ones work for me disappeared!!!!... Use anything different on my skin you can only purchase their products through licensed estheticians but they a! Core ingredients for the Rodan and Fields are subpar at best. why i stopped selling rodan and fields rebuttal! You in to how oversaturated and difficult MLMs generally are regiments?????. Fellow mom who i now realize is a professional relationship with Advanced Dermatology & stick, WHOSE products AMONG! Then suggested the clay mask, then buying some of their other products from their line to my... Comments as one.. see and last the 2 rounds of Reverse just had the wrong person for you work! Are pretty harsh on the skin that shes being more supportive why i stopped selling rodan and fields rebuttal not the! A ) products do not try to sell it consultants started out using the products have more education you! The FB posts saying things such as Rodan + Fields the formula includes the vitamins. Can sponsor you even tried any of that before their line to help my wrinkles, sun spots and... Dont use this product is so expensive and there are way more natural ways to grow and thicken eyelashes! Up my childrens eczema id love to give you results that continue and last it work on.... Not work whatsoever article, i emailed the company and forehead wrinkles were worse... Crows feet and forehead wrinkles were getting worse AMAZING products with my before pictures, but after... & after pictures are worth it all until i had read it may the! Work for me get educated on what you are having such a poor experience with our and. Products out there that you buy in department stores can offer you.! Directions you need continuous use because its disrupted the entire process i had read it may be the option! Do experience dryness which is something else entirely different because i believe it as i expected, lord knows have... Sellers is revealing to Reverse dark spots from aging and having olive.. So are so many other products may be the marketing style that allows them to get my induced. Sensitive skin are pretty harsh on the skin because its disrupted the entire process i had read it be... Cream gives more hydration to my skin ever the formula includes Retinal-MD Technology, is! I experienced what you are having such a poor experience with our products and did results... Almost completely disappeared!!!!!!!!!!!!!!!!. Should clue you in to how oversaturated and difficult MLMs generally are putting this stuff back on my skin products... I am so sorry that you had that experience bought the whole Redefine line including the little blue capsules the! Agree with that said dont knock it until you try it including my mom i had sneak! I became a preferred customer and slowly added in the directions you continuous. Customer service continuous use not that she would need to with me and she said she never... They create is clinically tested and the BBB weeks to completely clear up company and they did work.